Serialized Code Product Information Retrieval System
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Current systems fail to efficiently link and retrieve specific product information post-purchase, hindering manufacturers, consumers, and service providers in accessing warranty details, installation instructions, and tracking service history, leading to inefficiencies in product support and maintenance.
Innovation Solution
A unique identification tag system using QR Codes or other matrix codes is implemented, allowing consumers to scan products and access a web-based application that provides personalized product information, enabling easy retrieval of data such as warranty status, installation guides, and service history, and facilitating ordering of parts and services.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If manual navigation to website and data entry is used to access product information, then consumers can retrieve product information, but the process is inefficient and cumbersome requiring multiple steps
Solution Approach 1:
The system segments the product identification process by separating the unique identifier (serialized code) from the information retrieval process. The QR code or serialized tag contains only the essential identification data, while the web application handles all other operations, dividing the task between physical tag and digital system to streamline access.
Solution Approach 2:
The patent introduces a web application as an intermediary between the consumer's mobile device and the product information database. This intermediary automatically processes the serialized code, retrieves relevant information, and presents it to the consumer, eliminating the need for manual navigation and data entry while maintaining accurate product information access.
2Loss of information
If generic product model information is provided, then general product details are available, but specific individual product information such as warranty status and service history cannot be accessed
Solution Approach 1:
The system applies local quality by providing customized information specific to each individual product rather than generic model information. The web application queries the database using the serialized code to retrieve location-specific data including warranty status, service history, and product configuration unique to that particular unit, ensuring each consumer receives precisely relevant information.
Solution Approach 2:
The system performs preliminary action by pre-associating detailed product information with each serialized code in the database before the consumer needs it. All warranty details, service records, and product specifications are prepared and stored in advance, allowing instant retrieval when the consumer scans the code, without requiring real-time computation or complex queries at the point of use.
3Reliability
If serialized unique identification tags are implemented to track individual products, then specific product information can be retrieved, but the system complexity increases
Solution Approach 1:
The system uses copying by creating a digital replica of the product identification process. The serialized code serves as a digital copy or representation of the physical product's identity, containing all necessary identification data that can be replicated and scanned without wearing down the physical tag, enabling reliable tracking while keeping the physical component simple.
Solution Approach 2:
The patent applies universality by designing a multi-functional web application that handles diverse operations through a single interface. The same system that retrieves product information also manages warranty registration, service scheduling, and parts ordering, reducing overall system complexity by consolidating multiple functions into one accessible platform rather than requiring separate systems for each function.
Data Source
AI summary
A system associates different data types with a specific product using a unique identification tag that can be used in a product identification process. The system associates a unique identifier with a unique record related to an individual product, generates a unique identifier associated with an individual product, attaches a machine readable unique identification tag to the individual product, the unique identification tag being associated with the unique identifier and containing information associated with the individual product, associates the unique identifier with a unique record, stores the association and the unique record, receives a signal comprising the unique identifier and having been generated remotely by a device reading the unique identification tag, and generates, responsive to the signal, a user interface.