Telecommunication Server Call Diversion Activation
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Solution Overview
Problem
Users face inconvenience when they forget to carry their mobile phone or it runs out of power, as they cannot activate the call diversion service, leading to missed important calls, especially when they are away from home or unable to recharge it.
Innovation Solution
A remote control method and system that allows activating the call diversion service by connecting a second terminal apparatus to the telecommunication server, enabling the diversion of incoming calls from a first phone number to a second designated number, even if the first terminal apparatus is unavailable or out of service.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If the user relies on the mobile phone to activate call diversion service, then the service can be activated through the user's own device, but the user cannot activate the service when the phone is forgotten, lost, or out of power
Solution Approach 1:
The patent introduces a telecommunication server as an intermediary between the user and the call diversion service. The server provides a web-based interface that allows users to activate call diversion services through any internet-connected device, not just their mobile phone. This intermediary system resolves the contradiction by enabling service activation through multiple channels while maintaining security through authentication mechanisms.
Solution Approach 2:
The patent makes the call diversion activation system universal by allowing access through any terminal device with internet connectivity (smartphones, tablets, computers, etc.), not limiting it to a specific mobile phone. The telecommunication server handles multiple functions including authentication, service activation, and management through a unified web interface, enabling users to activate services regardless of which device they use.
2Adaptability or versatility
If the call diversion service is only available through the user's mobile phone, then security is maintained through device-specific authentication, but the service cannot be activated anywhere anytime
Solution Approach 1:
The patent transitions from a single-dimension approach (mobile phone only) to a multi-dimensional approach by adding the web server dimension. Users can now access the call diversion service through two dimensions: traditional mobile phone interfaces and web-based interfaces. This allows service activation anywhere with internet connectivity while maintaining security through consistent authentication protocols across both dimensions.
Solution Approach 2:
The telecommunication server acts as an intermediary that manages the complexity of supporting multiple access channels. It handles authentication, service activation, and coordination between different terminal types, abstracting the complexity from the user while enabling versatile access through web and mobile interfaces.
3Ease of operation
If the user must be physically present with their mobile phone to set call diversion, then device security is maintained, but inconvenience increases when traveling or unable to access the phone
Solution Approach 1:
The patent enables users to perform preliminary actions by activating call diversion services in advance through web interfaces before traveling or before the mobile phone might be unavailable. Users can set up diversion rules ahead of time, ensuring that even if the phone is forgotten or lost, calls will be redirected to alternative numbers, preventing missed important calls.
Solution Approach 2:
The system provides self-service capabilities through the web interface, allowing users to independently activate and manage call diversion services without requiring physical access to their mobile phone or assistance from service providers. Users can authenticate and configure diversion settings through any internet-connected device, making the service activation process convenient and accessible.
Data Source
AI summary
A remote control method is provided. The method is adapted to a first terminal apparatus, and the first terminal apparatus corresponds to a first phone number. The remote control method includes the following steps. A second terminal apparatus is connected to a telecommunication server, wherein the telecommunication server corresponds to a telecommunication service provider who provides the first phone number a telecommunication service. A call diversion service is activated on the telecommunication server through the second terminal apparatus in order to divert a telecommunication signal which is to be forwarded to the first phone number to a second phone number.