Server-Based Automatic Call Transfer Configuration

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Solution Overview

Problem

Users face challenges in seamlessly transferring important information, such as calls and messages, across multiple electronic devices without manual configuration, leading to potential missed communications.

Innovation Solution

A method and apparatus that utilize a server to automatically configure message transferring relationships among connected electronic devices, allowing messages to be transferred between them based on predetermined accounts and position information, enabling easy and convenient message control.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If manual configuration is required to start or cancel call transferring function, then device complexity is reduced, but ease of operation deteriorates

Engineering Contradiction:
Improveease of operationVSAvoiddevice complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system automatically detects device availability and configures call transferring without user intervention. The server monitors device states and autonomously establishes transferring relationships between electronic devices, eliminating the need for manual configuration while maintaining simple device architecture.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system pre-configures call transferring relationships between multiple electronic devices before actual use. Users can select which devices should have transferring relationships established in advance, and the server automatically configures these relationships, so that when a call needs to be transferred, the configuration is already in place.

Inventive Principle:
Principle #10Preliminary action

2Ease of operation

If automatic transferring configuration is implemented, then ease of operation is improved, but device complexity increases

Engineering Contradiction:
Improveease of operationVSAvoiddevice complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

A server acts as an intermediary between electronic devices to manage call transferring configuration. The server receives device availability information, determines appropriate transferring relationships, and sends configuration instructions to devices. This centralizes complexity in the server while keeping individual devices simple.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Reliability

If message transferring relationship is manually set, then device complexity is reduced, but loss of information increases

Engineering Contradiction:
ImprovereliabilityVSAvoiddevice complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system continuously monitors the availability status of electronic devices and uses this feedback to dynamically configure call transferring relationships. When a device becomes unavailable, the server receives this information and automatically adjusts the transferring configuration to ensure calls are routed to available devices, preventing information loss.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The call transferring configuration is dynamic rather than static. The system automatically adjusts transferring relationships based on real-time device availability, allowing the configuration to adapt to changing conditions. This ensures reliable message delivery while maintaining relatively simple device implementation.

Inventive Principle:
Principle #15Dynamics

Data Source

PatentUS10374892B2Transferring control method and apparatus, and transferring configuration method and apparatus
Publication Date: 2019.08.06 LENOVO (BEIJING) LTD
  • US10374892B2 patent drawing
  • US10374892B2 patent drawing
  • US10374892B2 patent drawing

AI summary

A transferring control method and apparatus, and a transferring configuration method and apparatus are described. The transferring control method includes connecting to a server by a predetermined account; sending to the server a transferring request for requesting the server to perform transferring configuration, wherein the transferring configuration sets a message transferring relationship among a plurality of electronic devices connected to the server by the predetermined account, and the plurality of electronic devices comprise the first electronic device and at least one second electronic device.