Server Telephone Number Registration via Call Approval

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

The existing callback authentication system requires a cumbersome procedure for registering telephone numbers, leading to user hesitation and inefficiency.

Innovation Solution

A server device with a registration list memory and communication means to determine if a telephone number is registered, sending approval requests to the terminal device upon call, and registering the number upon approval, eliminating the need for prior registration.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If a callback authentication system is implemented using telephone numbers, then authentication reliability is improved, but the complexity of the registration procedure increases causing user hesitation

Engineering Contradiction:
Improveauthentication reliabilityVSAvoidregistration procedure complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system performs preliminary actions by automatically calling the user's telephone number and obtaining approval before registration. The server device calls the terminal device, plays an approval request message, and waits for user confirmation (e.g., pressing a button or hanging up). This preliminary approval process eliminates the need for complex manual registration procedures while ensuring authentication reliability.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system enables self-service by allowing users to automatically register their telephone numbers through the call approval process. When the server calls the user's number and the user provides approval during the call, the telephone number is automatically registered in the registration list memory means without requiring manual intervention or complex procedures from the user.

Inventive Principle:
Principle #25Self-service

2Ease of operation

If automatic telephone number registration is implemented through call approval, then ease of operation is improved, but the time required for registration increases

Engineering Contradiction:
Improveregistration ease of operationVSAvoidregistration time
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The registration process uses periodic action by making automated calls at specific intervals until approval is obtained. The server device calls the terminal device, waits for user response, and if approval is not immediate, may retry the calling process. This structured periodic approach simplifies user interaction (user only needs to respond during the call) while managing the time required through systematic retry logic.

Inventive Principle:
Principle #19Periodic action

Data Source

PatentUS8824456B2Server device and information registration method
Publication Date: 2014.09.02 RAKUTEN GROUP INC
  • US8824456B2 patent drawing
  • US8824456B2 patent drawing
  • US8824456B2 patent drawing

AI summary

The present invention provides an information registration system, a server device, a server processing program, and an information registration method which are capable of efficiently registering a telephone number without hesitation of the user and recognizing an identical person using the telephone number thus registered.According to the present invention, an information registration system is provided with a server device and a terminal device which has a browser function and is connectable to the server device through a communication means. The terminal device is provided with a display means for displaying a specified page and a determination request sending means for sending to the server device a telephone number registration determination request including a telephone number designated by a user through thus displayed page.The server device is provided with a registration list memory means for memorizing a registration list on which the telephone number is registered; a registration determination request reception means for receiving the registration determination request; a registration determination means for determining whether or not the telephone number included in the registration determination request is registered on the registration list; an approval request information sending means for sending approval request information for encouraging approval to the telephone terminal device, when a call is made to the telephone terminal device corresponding to the telephone number through a communication means and the call is answered, in a case where the telephone number is not registered on the registration list; and a registration means for registering the telephone number included in the registration determination request on the registration list, in a case where approval information indicative of the approval is received from the telephone terminal device in response to the approval request information.