Server Provision System Using Communication Terminal Intermediary
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Solution Overview
Problem
Current ATM systems require multiple operation steps and user interaction, leading to inefficiencies and long wait times during peak usage, especially when the number of ATMs is insufficient for the number of users, and existing security measures do not significantly reduce transaction time or user burden.
Innovation Solution
A provision system that includes a server with receiving and transmission units to facilitate transactions by communicating directly with a provision device, potentially using one-time passwords and biological information to authenticate and authorize transactions, reducing the need for direct user interaction with the provision device.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If conventional ATM authentication methods are used, then security is maintained, but the number of operation steps increases and transaction time lengthens
Solution Approach 1:
The patent introduces a communication terminal (smartphone, tablet, or PC) as an intermediary device between the user and the ATM. The terminal performs authentication functions including displaying account information, receiving authentication inputs, and communicating with the ATM system. This intermediary approach maintains security through multiple verification steps while reducing the operational burden on users by consolidating interactions through a familiar device they already carry.
2Reliability
If conventional ATM authentication methods are used, then security is maintained, but transaction time increases during peak usage
Solution Approach 1:
The system performs preliminary authentication and information display actions through the communication terminal before the user physically interacts with the ATM. Account information, transaction details, and authentication interfaces are prepared and presented on the terminal in advance. This preliminary action reduces the time required at the ATM itself, especially during peak usage periods, while maintaining security through the multi-step verification process.
3Productivity
If the number of ATMs is increased to reduce wait times, then productivity improves, but device complexity and system cost increase
Solution Approach 1:
The communication terminal serves as a self-service authentication interface that users already possess and are familiar with. By leveraging the terminal's existing capabilities (display, input, communication functions), the system eliminates the need for additional physical ATM units to handle authentication tasks. This approach increases transaction throughput without requiring proportional increases in physical infrastructure, thereby avoiding the complexity and costs associated with expanding the ATM network.
Data Source
AI summary
Realized is a low-cost provision system capable of providing a provision item or a provision system that requires a smaller number of operation steps to be made by a user. A server includes a first receiving unit receiving transaction information transmitted by a communication terminal requesting a provision device having a provision item stored thereon to make a transaction of the provision item, a second receiving unit receiving a communication result including authentication information input to the communication terminal before the communication, the communication result being generated by a communication between the provision device and the communication terminal, and a transmission unit transmitting an instruction to execute the transaction to the provision device based on the transaction information or the communication result.