Server System Push Notification for Print Job Time Accuracy
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Solution Overview
Problem
Existing server systems that remotely monitor device operating status, such as printers, cannot accurately display the time until a print job is completed, as they only provide estimated queuing time and lack updates on job progress after the job is sent to the printer driver.
Innovation Solution
A server system that collects operating information from monitored devices and sends job completion time information to a terminal device, with the ability to send correction information via push notifications when specific events occur, ensuring accurate display of job completion time by updating remaining time information or providing new expected completion times based on events like cleaning operations or ink level changes.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If the server system sends job completion time information to the terminal device, then the user can check the expected completion time, but the information becomes outdated when specific events occur on the monitored device
Solution Approach 1:
The server system establishes a feedback mechanism by monitoring specific events on the monitored device and sending push notifications to the terminal device when events occur that may affect job completion time. This feedback loop ensures that outdated information is corrected promptly, resolving the contradiction between maintaining information accuracy and minimizing time delays.
Solution Approach 2:
The server system pre-identifies specific events that may impact job completion time and sets up monitoring for these events beforehand. When such events occur, the system immediately sends correction information via push notification, preventing the display of outdated information and eliminating the need for lengthy updates later.
2Measurement precision
If the server system continuously monitors the monitored device for job progress, then accurate job completion time information can be provided, but the communication load and system complexity increase
Solution Approach 1:
The server system extracts and monitors only specific events that are relevant to job completion time changes, rather than continuously monitoring all device operations. This selective monitoring approach maintains measurement precision for the critical parameter while significantly reducing communication load and system complexity.
Solution Approach 2:
The server system performs partial monitoring by focusing only on specific events that may affect job completion time, rather than implementing comprehensive continuous monitoring. This partial action approach provides sufficient accuracy for the intended purpose while avoiding the excessive complexity and resource consumption of complete continuous monitoring.
Data Source
AI summary
A server system, a terminal device, an operating information collection system, a program, a server system operating method, and a terminal device operating method communicate information for appropriately displaying the time until printing is completed when using a terminal device to monitor the time until a job on the monitored device will be completed. A server system 7 is a server system that collects operating information of a monitored device, and includes a communicator 731 and a processor 71. The processor 71 causes the communicator 731 to send job completion time information to a terminal device 9, and when a specific event causing a change in the time until job completion occurs, sends correction information for the job completion time information to the terminal device 9 by push notification.