Server Question-Answer System for Seamless Content Information Delivery

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Solution Overview

Problem

Users face inconvenience in accessing information related to content being viewed on display apparatuses, such as movies, as they must manually search for details like director or other movies by the director, disrupting their viewing experience.

Innovation Solution

A server system that provides information in a question-answer format by acquiring content and user information, extracting relevant questions from a question-answer database, and transmitting them to the display apparatus, allowing seamless access to information without interrupting the viewing experience.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If a user manually searches for information related to content on another electronic apparatus or TV, then the user can acquire the desired information, but the viewing experience is interrupted and user convenience deteriorates

Engineering Contradiction:
Improveaccess to content informationVSAvoidviewing convenience
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The patent introduces a server as an intermediary between the display apparatus and the user's information needs. The server receives content information from the display apparatus, queries a question-answer database, and returns relevant information without requiring the user to manually search elsewhere. This intermediary system resolves the contradiction by automating the information retrieval process while maintaining seamless integration with the viewing experience.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system enables self-service by automatically generating and providing relevant information about the content being viewed. The display apparatus automatically transmits content information to the server, which then autonomously queries the database and returns answers, eliminating the need for user intervention in the information search process while preserving viewing convenience.

Inventive Principle:
Principle #25Self-service

2Loss of information

If a user searches for content information on another device, then the user can obtain details, but time is lost and viewing continuity is broken

Engineering Contradiction:
Improvecontent detailsVSAvoidsearch time
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The system performs preliminary action by pre-establishing the question-answer database with potential information needs before the user actually needs the information. When content is being viewed, the system automatically queries relevant pre-prepared answers from the database, eliminating the time required for manual searching and maintaining viewing continuity.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent replaces the mechanical system of manual information searching with an automated electronic system. The server automatically transmits content information, queries the database, and retrieves answers without requiring physical user action, thereby eliminating search time and maintaining uninterrupted viewing experience.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Loss of information

If comprehensive information about content is provided, then user knowledge is enhanced, but the system complexity increases

Engineering Contradiction:
Improveinformation completenessVSAvoidsystem structure
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent segments the information provision system into distinct functional modules: the display apparatus that provides content information, the server that processes queries and manages the database, and the question-answer database that stores structured information. This segmentation allows comprehensive information provision while managing system complexity through modular design, where each component has a specific, well-defined function.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS10242586B2Server, information providing method of server, display apparatus, controlling method of display apparatus and information providing system
Publication Date: 2019.03.26 SAMSUNG ELECTRONICS CO LTD
  • US10242586B2 patent drawing
  • US10242586B2 patent drawing
  • US10242586B2 patent drawing

AI summary

An information providing method of a server, including: acquiring at least one of content information corresponding to content displayed on a display apparatus and user information of a user of the display apparatus; extracting at least one question related to the content from a question-answer database based on the at least one of the content information and the user information; and transmitting the extracted at least one question to the display apparatus, wherein the question-answer database is generated based on a question-answer template.