Server-Based Reception Screen for Visitor Check-In
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Solution Overview
Problem
Conventional unmanned reception systems require a physical device at the visit destination, which can lead to inefficiencies and potential tampering, as visitors must manually specify their destination, and do not allow for flexible or early check-in processes.
Innovation Solution
A server-based system that acquires positional information from a visitor's terminal device to identify the visit destination and display a reception screen, allowing operations without a physical device at the facility, using GPS, beacons, or NFC for location determination, and enabling early or flexible check-in by setting allowable ranges and access information.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If a physical reception device is placed at the visit destination, then the reception process can be executed at the facility, but the system complexity increases and the device may be tampered with or damaged
Solution Approach 1:
The patent extracts the reception device from the visit destination and relocates it to a remote server. The server executes the reception process remotely by receiving images from the visitor's terminal device, eliminating the need for physical devices at each facility while maintaining reception functionality.
Solution Approach 2:
The patent introduces an image transmission process as an intermediary between the visitor and the reception system. The visitor's terminal device captures and transmits an image of the destination, which the server then processes to execute the reception, replacing direct physical device interaction with an image-based mediation mechanism.
2Ease of operation
If a physical reception device is placed at the visit destination, then check-in can be performed at the facility, but the visitor must be physically present at the destination, reducing flexibility for early check-in
Solution Approach 1:
The patent enables preliminary check-in by allowing the reception process to be executed before the visitor physically arrives at the destination. The server can process the transmitted image and complete the check-in procedure in advance, providing timing flexibility that was not possible with traditional on-site reception devices.
3Ease of operation
If manual destination specification is required, then the visitor can indicate their destination, but the process becomes cumbersome and prone to errors
Solution Approach 1:
The patent implements self-service destination identification by automatically analyzing the image transmitted from the visitor's terminal device. The server extracts destination information from the image content without requiring manual input from the visitor, eliminating time loss and reducing operational complexity.
Data Source
AI summary
A server (1) executes an acquisition process (S31) of acquiring, from a terminal device (3) of a visitor (A), information to be used for identifying a visit destination of the visitor, and a reception process (S4) to (S7) of notifying a to-be-visited person at the visit destination identified by use of the information acquired, of the visit of the visitor. The reception process includes an identification process (S4) of identifying the visit destination by use of the information acquired, and a display process (S5) of causing the terminal device to display a reception screen, for the visit destination, which receives an operation performed by the visitor.