Server-Based Print Rendering Error Alerts for Hold Printing
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Solution Overview
Problem
In hold printing, errors in rendering print data result in increased user workload due to the need for users to return to their PCs to correct data after error notifications on MFPs, leading to reduced productivity.
Innovation Solution
A server system that includes a processor and memory to render print data and notify terminals of errors during the rendering process, allowing users to address issues before printing begins.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If error notification is displayed on MFP operation panel, then user can confirm error on MFP, but user needs to return to PC to correct print data causing increased workload
Solution Approach 1:
The patent introduces an email notification system as an intermediary between the MFP error detection system and the user. When rendering fails, the system automatically sends error notifications to the user's terminal via email, allowing users to receive error information without physically visiting the MFP operation panel, thus reducing the need to return to the MFP after encountering errors
Solution Approach 2:
The system implements automatic feedback by detecting rendering errors and immediately notifying users through their terminals. This closed-loop feedback mechanism ensures users are informed of errors at the source (their own terminals) rather than requiring them to check the MFP display, creating a more efficient error communication channel
2Reliability
If error notification is displayed on MFP operation panel, then error can be confirmed on MFP, but time is lost returning to PC and redoing transmission processing
Solution Approach 1:
The system performs preliminary error detection during the rendering phase before printing is executed. By detecting rendering failures early and notifying users immediately through their terminals, the system prevents users from spending time at the MFP operation panel waiting for or discovering errors after the printing process has already been initiated
Solution Approach 2:
The email notification system serves as an intermediary that delivers error information directly to users' terminals, eliminating the time loss associated with users physically returning to the MFP to check error messages. This intermediary communication channel significantly reduces the time required to resolve errors by delivering notifications at the user's location
Data Source
AI summary
A server system comprises at least one memory storing instructions; and at least one processor that is in communication with the at least one memory and that, when executing the instructions, cooperates with the at least one memory to execute processing. The processing includes controlling to render print data received from a terminal; storing print data generated by the rendering; and in a case where an error occurs in the rendering, notifying a terminal of the error.