Server Adjusting Service Area Boundaries Using Pedestrian Emotion and Congestion
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Solution Overview
Problem
Personal mobility service areas are not effectively adjusted based on real-time congestion levels and pedestrian emotions, leading to suboptimal user experience and operational inefficiencies.
Innovation Solution
A server system that determines congestion levels and pedestrian emotions using image data from personal mobility devices, adjusting service area boundaries dynamically to optimize service delivery based on these factors, including expanding or reducing service areas and designating recommended or prohibited return areas.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If the service area is fixed and not adjusted dynamically, then the service area boundary is stable and easy to manage, but the service area cannot adapt to real-time congestion levels and pedestrian emotions, leading to suboptimal user experience
Solution Approach 1:
The service area boundary is transformed from a static geo-fence to a dynamic boundary that automatically adjusts based on real-time congestion levels and pedestrian emotions. The controller continuously receives image data, determines current congestion and emotion states, and modifies the service area boundary accordingly, enabling the system to adapt to changing environmental conditions while maintaining manageable complexity through automated control.
Solution Approach 2:
The system implements a feedback loop where the controller continuously monitors pedestrian emotions and congestion levels through image data, compares these against reference values, and adjusts the service area boundary in response. This closed-loop control enables the service area to adapt dynamically while the controller manages the complexity of real-time adjustments based on emotional and congestion feedback.
2Ease of operation
If the service area is expanded to include more areas, then user mobility is improved, but operational efficiency decreases due to increased service delivery complexity
Solution Approach 1:
The service area boundary dynamically adjusts its size and position based on real-time conditions. When pedestrian emotions are positive and congestion is low, the boundary expands to allow greater user mobility. When emotions turn negative or congestion increases, the boundary contracts to maintain operational efficiency. This dynamic adjustment resolves the contradiction by making service area size contingent on current environmental factors rather than fixed.
Solution Approach 2:
The system changes the spatial parameters of the service area (boundary position, area size) based on detected emotional states and congestion levels. By adjusting these parameters dynamically, the system optimizes both user mobility and operational efficiency - expanding when conditions permit and contracting when necessary to maintain productivity.
3Productivity
If the service area is reduced to improve operational efficiency, then service delivery is optimized, but user experience deteriorates due to limited mobility
Solution Approach 1:
Rather than maintaining a fixed reduced service area, the system dynamically adjusts the boundary based on real-time conditions. When operational efficiency is compromised by negative emotions or high congestion, the boundary contracts. When conditions improve, the boundary expands to restore user mobility. This dynamic approach ensures operational efficiency is maintained only when necessary while preserving user experience when conditions allow.
Solution Approach 2:
The service area parameters (boundary position, area size) are continuously adjusted based on emotional and congestion data. The system reduces the service area parameter values when operational efficiency requires it, but increases them when user experience can be improved, creating a dynamic balance between productivity and ease of operation rather than a fixed compromise.
4Measurement precision
If real-time image data processing is implemented to determine congestion and emotions, then service area adjustment accuracy is improved, but system complexity and processing requirements increase
Solution Approach 1:
The controller serves as an intermediary that receives image data, processes it to determine congestion levels and pedestrian emotions, and uses these determinations to adjust the service area boundary. This intermediary processing layer enables accurate measurement of emotional states and congestion without requiring the entire system architecture to become overly complex, as the controller centralizes the image processing functionality.
Solution Approach 2:
The system replaces traditional mechanical or manual methods of determining service area boundaries with optical-based image processing. By using image data analysis to detect pedestrian emotions and congestion levels, the system achieves high measurement precision while substituting complex mechanical adjustment mechanisms with automated visual processing and digital control.
Data Source
AI summary
A server is provided for determining a congestion level of a travel area and pedestrian's emotion in the travel area based on image data received from a personal mobility; A service area is adjusted based on the determined congestion level and the pedestrian's emotion. The server includes a communicator and a controller that determines a number of pedestrians detected for a preset time based on image data received from a personal mobility. The controller further determines a congestion level of an area on which the personal mobility is traveling based on the number of pedestrians and an average speed of the personal mobility and adjusts a service area for the personal mobility based on the congestion level.


