Server Apparatus Video Tracking for Airport Authentication Throughput
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Solution Overview
Problem
Existing technologies fail to efficiently manage the selection of procedure methods at airport terminals, leading to reduced throughput due to user errors in choosing between biometric authentication and manned lanes.
Innovation Solution
A server apparatus equipped with a tracking unit that receives video from a camera device, determines the user type based on the procedure method selected, and tracks the user, while a notification unit informs an external device of the user type, thereby guiding users to the correct authentication terminal.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users are provided with choice between biometric authentication and manned lane procedures, then user convenience is improved, but throughput is reduced due to user selection errors
Solution Approach 1:
The system captures images of users in the procedure area, automatically identifies them through biometric recognition, and provides real-time feedback by displaying guidance information on terminals near different procedure lanes. This feedback loop enables users to correct their lane selections dynamically, resolving the contradiction between providing choice and maintaining throughput by eliminating selection errors without restricting user autonomy.
Solution Approach 2:
The system performs preliminary biometric identification of users before they reach the procedure lanes, determining their appropriate destination in advance. By preparing and displaying guidance information beforehand, the system prevents selection errors from occurring, allowing users to make informed decisions while maintaining efficient throughput through proactive error prevention.
2Loss of information
If manual guidance checking is required, then user guidance is provided, but time is lost as users must actively check displays
Solution Approach 1:
The system implements self-service guidance by automatically capturing user images, performing biometric identification, and displaying personalized guidance information on terminals without requiring user intervention. Users simply need to look at the displayed information to receive their procedure guidance, eliminating the time loss associated with actively searching for or checking multiple displays while ensuring comprehensive information delivery.
Data Source
AI summary
A server apparatus includes a tracking unit and a notification unit. The tracking unit receives a video from a camera device and determines a user type of at least one or more users, the user type regarding a method of procedure to be proceeded with at an authentication terminal, who appear in images that forms the video. Furthermore, the tracking unit tracks a user whose the user type is determined using a video received from the camera device as a target person to be tracked. The notification unit notifies an external device of the user type of the target person to be tracked who appears in the video received from the camera device.