Serverless Service Handlers for Platform-Integrated Custom Applications

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Solution Overview

Problem

Developers face challenges in deploying web applications for communication platforms, as they become responsible for operation, reliability, security, and scalability of the infrastructure, which can negatively impact productivity.

Innovation Solution

A system and method for platform-integrated custom applications that allow developers to create, deploy, and integrate applications directly within a computing platform as a serverless solution, using service handlers to respond to specific requests and customize functionality.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If a developer deploys a web application to facilitate functionality on an external computing platform, then the application can provide custom functionality, but the developer becomes responsible for operation, reliability, security, and scalability of the infrastructure, which negatively impacts productivity

Engineering Contradiction:
Improvecustom functionalityVSAvoiddeveloper productivity
Core Design Contradiction:
Adaptability or versatilityVSProductivity

Solution Approach 1:

The patent extracts the infrastructure management responsibilities (operation, reliability, security, scalability) from the developer's workload by integrating applications directly into the computing platform's infrastructure. The platform assumes responsibility for these infrastructure concerns, allowing developers to focus solely on creating custom functionality without bearing the burden of infrastructure management.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The patent introduces an intermediary layer (the integrated application environment) between the developer and the external computing platform. This intermediary handles the complexity of infrastructure management, security, and reliability, allowing developers to interact with a simplified interface while the intermediary manages the underlying infrastructure concerns.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If a developer manages infrastructure for web applications, then reliability and security can be maintained, but the complexity and time required for deployment and operation increase

Engineering Contradiction:
Improveapplication reliabilityVSAvoiddeployment time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent implements preliminary action by pre-configuring the integrated application environment with all necessary infrastructure components, security measures, and reliability mechanisms before application deployment. The computing platform prepares the runtime environment, dependencies, and security policies in advance, eliminating the need for developers to perform time-consuming infrastructure setup and configuration during deployment.

Inventive Principle:
Principle #10Preliminary action

3Ease of manufacture

If traditional web application deployment is used, then applications can be deployed externally, but infrastructure management burden increases and impacts developer productivity

Engineering Contradiction:
Improveapplication deploymentVSAvoidinfrastructure complexity
Core Design Contradiction:
Ease of manufactureVSDevice complexity

Solution Approach 1:

The patent merges the application deployment process with the computing platform's native infrastructure by integrating applications directly into the platform's runtime environment. This consolidation eliminates the need for separate external infrastructure components, reducing infrastructure complexity while simplifying the deployment process. Applications are manufactured and deployed as unified entities within the platform ecosystem.

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentUS20250130828A1System and method for platform-integrated custom applications
Publication Date: 2025.04.24 TWILIO INC
  • US20250130828A1 patent drawing
  • US20250130828A1 patent drawing
  • US20250130828A1 patent drawing

AI summary

A system and method for customizing communication processing within a communication platform that includes configuring a service handler, which comprises of at least setting execution code of the service handler; setting an association between the service handler and a communication event of the communication platform; detecting the occurrence of the communication event of a communication facilitated through the communication platform; invoking the service handler in response to the event, which comprises: executing the execution code in a serverless execution environment and generating a service handler response; and augmenting the communication in accordance with the service handler response.