Service Account Notification Configuration via Segmented UI

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Solution Overview

Problem

Users face difficulty in effectively configuring electronic devices to manage a steady stream of inbound electronic messages from multiple service accounts, as existing solutions do not provide efficient methods for customizing notifications on a service account-specific basis.

Innovation Solution

A method and system for configuring an electronic device to display user interface elements representing messages from multiple service accounts, allowing users to select and configure specific user notifications upon receipt of messages via these accounts, using a processor and memory to execute instructions for providing customizable audible, visual, or tactile notifications based on the service account.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If users receive messages from multiple service accounts simultaneously, then message coverage is improved, but user ability to effectively configure and manage notifications deteriorates

Engineering Contradiction:

Improvemessage coverageVSAvoidnotification configuration

Core Design Contradiction:

Adaptability or versatilityVSEase of operation

Solution Approach 1:

The notification configuration is segmented by service account, allowing users to manage notifications for each account separately. The system displays a list of service accounts with associated messages, and users can configure notifications for each account individually through a user interface, making the complex task of managing multiple accounts manageable through structured segmentation.

Inventive Principle:

Principle #1Segmentation

2Adaptability or versatility

If users configure notifications for each service account manually, then notification customization is improved, but configuration time and complexity increase

Engineering Contradiction:

Improvenotification customizationVSAvoidconfiguration time

Core Design Contradiction:

Adaptability or versatilityVSLoss of time

Solution Approach 1:

The system pre-configures notification settings for each service account based on the type of messages received (e.g., email, SMS, instant messaging). Users can review and modify these pre-set notifications through a user interface that presents account-specific configuration options, reducing the time needed to manually configure each account while maintaining customization capability.

Inventive Principle:

Principle #10Preliminary action

Data Source

PatentEP2139208B1User interface for configuring service account-specific user notifications for inbound electronic messages

Publication Date: 2010.10.20 BLACKBERRY LTD

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AI summary

To facilitate configuration of a communication device capable of receiving electronic messages via a plurality of service accounts, a user interface element is displayed. The user interface element represents an electronic message received via a service account of the plurality of service accounts or a field a field of the electronic message, such as a field containing a service account identifier. Upon user selection of the user interface element and one of a plurality of user notifications, the electronic device is configured to provide the selected user notification upon receipt of an electronic message via that service account.