Service Bundle Migration for Carrier Subscriber Management
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Solution Overview
Problem
Managing and updating services for large numbers of carrier subscribers becomes logistically challenging when new services are introduced, as manual updates are time-consuming and prone to errors, especially when dealing with tens of thousands or hundreds of thousands of subscribers.
Innovation Solution
Implementing a system that defines service bundles, where each subscriber is associated with a bundle rather than individual services, allowing actions on a 'main' service to apply to other services within the bundle, reducing the number of transactions needed for service management and migration.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If manual updates are used for each subscriber service, then service accuracy is maintained, but time consumption and operational complexity increase significantly
Solution Approach 1:
The patent combines multiple individual service subscriptions into a single service bundle. Instead of updating each service separately for tens of thousands of subscribers, the system updates one bundled service that represents all individual services within it, dramatically reducing update time while maintaining accuracy through automated provisioning.
Solution Approach 2:
The service bundle acts as a universal container that can include multiple different services (email, voicemail, text messaging, etc.). A single service bundle update can provision or update multiple individual services simultaneously, making the system versatile for managing diverse service combinations across large subscriber bases.
2Adaptability or versatility
If individual services are managed separately for each subscriber, then service specificity is maintained, but device complexity and operational difficulty increase
Solution Approach 1:
The patent segments services into two hierarchical levels: service bundles (higher level) and individual services (lower level). The service bundle serves as a manageable unit for provisioning and updates, while individual services within the bundle maintain their specific configurations and characteristics, reducing operational complexity without losing service specificity.
Solution Approach 2:
Individual services are nested within service bundles, creating a hierarchical structure where multiple individual services (smaller units) are contained within a single service bundle (larger unit). This nesting allows the system to manage complexity by operating at the bundle level while preserving the ability to configure individual services within each bundle.
3Productivity
If service bundles are implemented to reduce transactions, then productivity improves, but system complexity increases
Solution Approach 1:
The service bundle acts as an intermediary layer between the provisioning system and individual services. Instead of directly managing numerous individual services, the system provisions service bundles that automatically decompose into individual services. This intermediary structure improves productivity by reducing the number of direct provisioning transactions while managing system complexity through automated service bundle decomposition.
Data Source
AI summary
There is disclosed a system and method for managing service for carrier subscribers and migrating them to service bundles. In an embodiment, the method comprises obtaining a list of existing services to which a subscriber is subscribed; comparing the list of services to available service bundles; and determining if there is an exact match of services between the list of existing services and services included in one or more available service bundles, and if so, migrating the subscriber to the one or more available service bundles with the exact match. A subscriber may be manually migrated if migration is not possible with an exact match or partial match.