Service Consumption Tracking via Intermediary Broker
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Solution Overview
Problem
Enterprises face challenges in monitoring and managing the production and consumption of services across different units, leading to difficulties in ensuring adequate compensation and predicting future demand, resulting in potential overprovision or underprovision of services.
Innovation Solution
A remote network management platform with a proxy server application that provides a graphical user interface for tracking consumption trends of services, allowing units to monitor and manage their service consumption and production, enabling fair compensation and demand prediction.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If units manually track service production and consumption, then they can maintain simple monitoring processes, but they fail to ensure adequate compensation and accurate demand prediction
Solution Approach 1:
The patent introduces a service broker as an intermediary component that automatically tracks service consumption between units. The broker receives service requests, logs consumption data, and provides reporting capabilities, eliminating the need for manual tracking while maintaining system simplicity through centralized automation.
Solution Approach 2:
The system implements feedback mechanisms where consumption data is automatically collected, analyzed, and reported back to units. This enables accurate demand prediction by analyzing historical consumption patterns and providing actionable insights for future service provisioning decisions.
2Reliability
If units provide services without adequate tracking, then they can maintain simple operational processes, but they fail to receive proper compensation for services rendered
Solution Approach 1:
The service broker acts as a trusted intermediary that objectively records all service transactions between units. It maintains consumption logs with timestamps, service types, and quantities, ensuring reliable data for compensation calculations without requiring complex bilateral tracking agreements between units.
Solution Approach 2:
The service broker provides multiple functions within a single system: service registration, consumption tracking, data validation, and reporting. This multi-functional approach ensures reliable compensation tracking while avoiding the complexity of multiple separate tracking systems.
3Productivity
If units overprovide or underprovide services due to poor demand prediction, then they can maintain simple provisioning processes, but they incur inefficiencies and resource wastage
Solution Approach 1:
The system continuously collects consumption data and generates feedback reports that analyze trends, seasonal patterns, and unit-specific usage behaviors. This feedback enables units to optimize their service provisioning levels based on actual demand patterns rather than estimates, improving efficiency without complex external prediction tools.
Solution Approach 2:
The system enables units to perform preliminary analysis of consumption trends before making provisioning decisions. By providing historical data and pattern recognition capabilities, units can proactively adjust their service provision levels to match anticipated demand, avoiding both overprovisioning and underprovisioning.
Data Source
AI summary
An example embodiment may involve receiving, by a server device and from a client device, a request for a graphical representation of consumption trends of a set of application services. The server device may obtain information regarding computing devices in a managed network by way of a proxy server application disposed within the managed network, and the services may be provided and consumed by units of the managed network. The consumption trends may be based at least in part on the information regarding the computing devices. The embodiment may further involve obtaining information regarding the consumption trends for the services, and transmitting, by the server device and to the client device, a representation of a graphical user interface that represents a total price paid for the services consumed over a period of time, and respective prices paid for each service of the services consumed over the period of time.