Service Credit Balancing for Committed Resource Sharing

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Solution Overview

Problem

Existing service interaction systems lack mechanisms to ensure long-term, sustainable data sharing and resource allocation between users, leading to inefficiencies and risks in resource utilization.

Innovation Solution

A method and apparatus that define a ratio of resources sent by a user to a standard amount based on a commitment, triggering a balance compensation process if the actual amount is less than the predetermined amount, ensuring timely resource delivery and maintaining credibility through a service platform.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If a user inputs a search query and selects from multiple displayed search results, then the desired information can be found, but the user must spend time and effort to review and select from multiple results

Engineering Contradiction:
Improvesearch result accuracyVSAvoidtime to find desired information
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system monitors user interactions with search results (selections, views, dwell time) and uses this feedback to automatically adjust and refine search result rankings. This continuous feedback loop enables the system to learn user preferences and improve accuracy over time without requiring manual re-ranking by the user.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The search system automatically performs result ranking, filtering, and presentation without requiring user intervention to manually evaluate or sort results. The system serves itself by autonomously optimizing search results based on aggregated user behavior data, eliminating the need for users to manually review multiple results in detail.

Inventive Principle:
Principle #25Self-service

2Reliability

If the system displays multiple search results to ensure comprehensive coverage, then the user can find accurate information, but the interface complexity and user burden increase

Engineering Contradiction:
Improveinformation accuracyVSAvoidsearch interface complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system dynamically changes presentation parameters of search results based on user profile, query context, and historical data. Instead of displaying all results uniformly, the system adjusts parameters such as result ordering, filtering criteria, and display format to optimize for each user's needs, maintaining accuracy while simplifying the interface.

Inventive Principle:
Principle #35Parameter changes

Solution Approach 2:

The search results are segmented and prioritized into different levels or categories based on relevance and user preferences. The most relevant results are prominently displayed or pre-selected, while less relevant results are organized in a structured manner, reducing the cognitive load on users while maintaining comprehensive coverage.

Inventive Principle:
Principle #1Segmentation

3Ease of operation

If the system automatically determines user preferences without explicit input, then the search can be simplified and faster, but the system requires sophisticated data processing and user modeling capabilities

Engineering Contradiction:
Improvesearch operation simplicityVSAvoiduser preference analysis system
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system automatically performs user preference analysis and search optimization without requiring explicit user input or configuration. Users simply interact naturally with the search interface, and the system self-adjusts based on observed behavior patterns, making the process simple for users while automating the complex analysis in the background.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system introduces an intermediary layer of automated preference inference that mediates between raw user interactions and search result generation. This intermediary component translates implicit user behaviors into preference models, shielding users from the complexity of the underlying analysis while delivering personalized results.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentEP3779838B1Service processing method and apparatus, and electronic device
Publication Date: 2026.05.06 ADVANCED NEW TECHNOLOGIES CO LTD
  • EP3779838B1 patent drawingFigure 1~2
  • EP3779838B1 patent drawingFigure 3
  • EP3779838B1 patent drawingFigure 4

AI summary

In one or more embodiments described herein, methods, apparatus and electronic devices for processing a service are provided. One of the methods includes: receiving information sent from a user terminal, the information comprising: when a credit value of a first user corresponding to the user terminal reaches a predetermined value, if the first user makes a commitment to sending no less than a predetermined amount of resources to a second user within a predetermined period of time, a ratio of the amount of resources sent by the first user to a standard amount of resources corresponding to a service object provided by the second user to the first user is defined as a first ratio a, and 0 < a < 1; and triggering a balance compensation process, when an actual amount of resources sent by the first user to the second user within the predetermined period of time is less than the predetermined amount, to cause the first user to send a balance resource to the second user by a specified deadline, wherein a ratio of an amount of the balance resource to the standard amount of resources is defined as a second ratio b, and 0 < b ≤ 1 - a.