Service Goal Tree for Effect Verification Specification Setting
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Conventional technologies lack the capability to define specifications for effect verification in service execution, which is crucial for ensuring the effectiveness of business services.
Innovation Solution
An information processing apparatus and method that includes a tree database storing relationships between management goals and service nodes, allowing for the display and setting of specifications for effect verification, enabling the extraction and display of verification items based on goal contents.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If conventional technologies are used for service design, then business flows can be generated automatically, but the capability to define specifications for effect verification is missing
Solution Approach 1:
The service design system is segmented into distinct functional modules: a tree database storing goal-service relationships, a specification definition module for setting verification specifications, and an extraction module for obtaining verification items. This segmentation allows the system to add effect verification capability without overwhelming complexity, as each module handles a specific aspect of the verification process independently.
Solution Approach 2:
The system performs preliminary action by pre-defining verification specifications and items before actual service execution. The tree database pre-stores the hierarchical relationships between management goals and service nodes, and the system extracts verification items in advance based on selected service nodes, enabling effect verification to be prepared and structured before measurement occurs.
2Reliability
If effect verification specifications are defined for each service node, then service effectiveness can be verified, but the setting process becomes more complex
Solution Approach 1:
The system implements a universal specification definition process that can be applied to any service node within the tree structure. The extraction unit uses a standardized method to obtain verification items based on the hierarchical relationship in the tree database, allowing the same verification mechanism to serve multiple service nodes without requiring custom settings for each, thereby improving ease of operation while maintaining comprehensive verification capability.
Solution Approach 2:
The tree database acts as an intermediary between management goals and service nodes. It stores the hierarchical relationships and enables the system to automatically trace and extract verification items by following the tree structure, rather than requiring direct manual configuration for each service node. This intermediary structure simplifies the specification setting process while ensuring comprehensive verification coverage.
3Measurement precision
If verification items are extracted based on goal contents, then the verification process becomes more accurate, but the data processing complexity increases
Solution Approach 1:
The system introduces a hierarchical dimension to the data structure by organizing verification items according to the tree structure of goal contents. Instead of processing verification data in a flat, unstructured manner, the system leverages the hierarchical relationships in the tree database to systematically extract and organize verification items, making the data processing more manageable and accurate without excessive complexity.
Solution Approach 2:
The system performs preliminary organization of verification items by extracting them in advance based on the hierarchical structure of goal contents stored in the tree database. This pre-extraction and organization of verification items before actual verification execution reduces the complexity of real-time data processing, as the verification framework is already structured and ready for measurement.
Data Source
AI summary
In accordance with an embodiment, an information processing apparatus selects a service node on the basis of tree data including a goal node indicating a management goal and a service node indicating contents of a service for realizing the goal. The information processing apparatus extracts verification items associated with effect verification of the contents of the service on the basis of the goal node associated with the selected service node. In addition, the information processing apparatus provides a screen that allows setting, for each of the extracted verification items, a specification associated with effect verification of the verification item.