Service Invitation Candidate Extraction via Attribute Matching

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Solution Overview

Problem

In existing service systems, managers lack a systematic approach to select and invite users who have not registered for services, as there are no indicators to guide user selection for service invitations.

Innovation Solution

An information processing apparatus and method that extracts candidate users for service invitations based on attribute information of objects necessary for service provision and user information, using a service system to generate an invitee list and facilitate user selection by managers.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If a manager manually selects and invites users for service registration, then the manager can control the invitation process, but the selection is subjective and lacks systematic guidance

Engineering Contradiction:
Improveuser selection processVSAvoidselection criteria information
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The patent introduces a service system as an intermediary between the manager and the user selection process. The service system automatically extracts candidate users based on objective criteria such as device usage patterns, service attributes, and user profiles, providing systematic guidance to the manager while maintaining managerial control over the final invitation decision.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Loss of information

If no indicator system is provided for user selection, then the system remains simple, but the manager lacks guidance for effective user selection

Engineering Contradiction:
Improveselection indicator informationVSAvoidservice system complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent segments the user selection process into distinct components: candidate extraction based on device usage attributes, service attribute matching, and manager approval. The service system provides segmented indicators showing different aspects of user suitability (e.g., usage frequency, service relevance), allowing the manager to make informed decisions without overwhelming complexity.

Inventive Principle:
Principle #1Segmentation

3Measurement precision

If automatic user extraction is implemented, then the selection becomes objective and systematic, but the system complexity increases

Engineering Contradiction:
Improveuser selection accuracyVSAvoidservice system complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The service system performs self-service by automatically extracting candidate users based on pre-defined criteria and attributes. The system autonomously analyzes device usage data, matches service requirements with user profiles, and generates candidate lists, reducing the need for manual intervention while maintaining systematic and objective selection accuracy.

Inventive Principle:
Principle #25Self-service

4Productivity

If the manager invites users without systematic criteria, then the process is quick and simple, but work efficiency improvement is limited

Engineering Contradiction:
Improvework efficiency improvementVSAvoiduser selection time
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The service system performs preliminary actions by pre-extracting candidate users and preparing selection indicators before the manager initiates the invitation process. This preliminary preparation includes analyzing usage patterns, matching service attributes, and ranking candidates, so that when the manager reviews and sends invitations, the work is already optimized for efficiency with minimal additional time required.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS11616833B2Information processing apparatus and non-transitory computer readable medium storing program for service invitation
Publication Date: 2023.03.28 FUJIFILM BUSINESS INNOVATION CORP
  • US11616833B2 patent drawing
  • US11616833B2 patent drawing
  • US11616833B2 patent drawing

AI summary

An information processing apparatus includes an extracting unit that extracts, based on attribute information of an object necessary for using a service provided by a service system and information related to a user of the service system, a candidate for the user to be invited to the service, out of users who are yet to use the service.