Service Mediation Platform for Heterogeneous Network Integration
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Solution Overview
Problem
The integration of IT and telephony networks is hindered by fundamental differences in security, reliability, subscriber management, and billing, leading to hesitation by service providers to expose their telephony networks to IT infrastructure without adequate control.
Innovation Solution
A system comprising an enterprise application server, a telephony application server, and a service mediation platform that enables advanced services by controlling interactions and communications between these networks, using a user profile manager, service level agreement manager, and resource policy enforcement manager to manage resources and enforce protocols, allowing for the exposure of telephony applications as web services.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If telephony networks are exposed to IT infrastructure without control, then service integration and advanced applications are improved, but security and quality of service control deteriorate
Solution Approach 1:
The patent introduces a service mediation platform as an intermediary component between the IT infrastructure and telephony network. This mediator enables controlled interaction by translating requests and responses between the two heterogeneous networks, allowing service integration while maintaining security and quality of service control through centralized policy enforcement.
2Reliability
If service mediation platform is implemented, then control and security are improved, but system complexity increases
Solution Approach 1:
The service mediation platform is designed as a universal intermediary that handles multiple functions including security authentication, quality of service enforcement, protocol translation, and resource management. By consolidating these diverse functions into a single multi-functional platform, the system achieves comprehensive control without proportionally increasing overall system complexity.
3Adaptability or versatility
If heterogeneous networks are integrated, then advanced services are enabled, but resource management and protocol compatibility deteriorate
Solution Approach 1:
The service mediation platform acts as a protocol translator and resource coordinator between IT infrastructure and telephony networks. It handles protocol compatibility issues by translating requests from IT network protocols to telephony protocols and vice versa, while also managing resource allocation to ensure efficient utilization across both networks.
Data Source
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AI summary
The present invention comprises systems and methods for controlling a connection between and IT infrastructure (103) and a telephony network (111). In one embodiment, the present invention allows such control through the use of application services adapted for use with a telephony network, a telephony application server (110) that exposes the telephony network (111) to the application services, and a service mediation platform (106) controlling the interaction between the application services and the telephony application server (110). The service mediation platform (106) may comprise a user profile manager (106) for handling the user profiles of a subscriber database (117), a service level agreement manager (108) for invoking a set of application services, and a resource policy enforcement manager (109) for managing the resources of the telephony network (111).