Service Provider Client Application Context Integration

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Solution Overview

Problem

Current computing systems lack efficient mechanisms to automatically provide users with relevant service provider data based on specific functions, services, or locations, requiring users to manually search across multiple platforms.

Innovation Solution

A computing system with a client application that communicates with servers to locate and present service providers associated with particular functions or services, using APIs to package and return relevant data, allowing users to search within end-user applications without leaving the current context.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If users manually search for service provider data across multiple platforms, then they can access comprehensive information, but the process becomes time-consuming and inefficient

Engineering Contradiction:
Improveservice provider data accessibilityVSAvoidsearch time
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The patent introduces a service provider client as an intermediary component that mediates between the user and multiple service provider platforms. This client automatically retrieves service provider data from various sources and presents it within the user's current application context, eliminating the need for manual cross-platform searching and significantly reducing search time while maintaining comprehensive information access

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system performs preliminary actions by pre-configuring the service provider client with authentication credentials and data retrieval capabilities. When a user needs service provider information, the client proactively retrieves and presents relevant data before the user would otherwise need to manually search, thereby reducing time loss while maintaining information completeness

Inventive Principle:
Principle #10Preliminary action

2Ease of operation

If users manually search for service providers, then they can control the search process, but the user interface becomes complex and operationally cumbersome

Engineering Contradiction:
Improvesearch operation simplicityVSAvoidinterface complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent merges the service provider search functionality with the user's existing application interface. Instead of requiring a separate search process, the service provider client integrates seamlessly into the current application context, combining the search function with the user's existing workflow. This integration simplifies operation while reducing interface complexity by eliminating the need for separate search mechanisms

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The service provider client performs self-service by automatically handling authentication, data retrieval, and presentation without requiring user intervention in these processes. The client uses its pre-configured credentials to access service provider information autonomously, presenting only the necessary data to the user in a simplified manner, thereby ease of operation while minimizing interface complexity

Inventive Principle:
Principle #25Self-service

3Productivity

If the system integrates service provider data retrieval into the user interface, then convenience and efficiency are enhanced, but the system complexity increases

Engineering Contradiction:
Improveservice provider locating efficiencyVSAvoidsystem complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent segments the service provider data retrieval functionality into a separate service provider client component that operates independently from the main application. This segmentation allows the complex data retrieval operations to be encapsulated in a dedicated module, improving productivity by enabling seamless integration while managing system complexity through modular architecture

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The service provider client acts as an intermediary layer between the user interface and the service provider platforms. This intermediary handles the complexity of authentication, data retrieval, and formatting, allowing the main application to remain relatively simple while achieving high productivity through automated data integration

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS8706842B2Discovering and interacting with service providers
Publication Date: 2014.04.22 MICROSOFT TECHNOLOGY LICENSING LLC
  • US8706842B2 patent drawing
  • US8706842B2 patent drawing
  • US8706842B2 patent drawing

AI summary

Embodiments provide searching features and functionality that can be used to provide service provider data, but are not so limited. In an embodiment, a computing system can include a client application or client that includes functionality to provide a number of service providers associated with a particular function, service, and/or other provider feature(s). In one embodiment, a computing device can include a client that can be used in conjunction with other end-user applications to automatically provide a number of service providers based in part on a user request.