Service Provider Search Filtering System
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Solution Overview
Problem
Business operators face inefficiencies in searching for service providers due to the difficulty in determining appropriate search terms and the waste of time when multiple operators perform the same searches, leading to a need for a more efficient mechanism to find and filter service providers.
Innovation Solution
A computer system and method that displays a graphical user interface for users to enter search data, performs searches using this data to generate a list of service providers, and filters out previously employed providers based on recorded information, enabling users to select service providers with scores above a threshold.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If operators perform manual internet searches to find service providers, then they can discover potential providers, but time is wasted when multiple operators perform the same searches and it is difficult to determine appropriate search terms
Solution Approach 1:
Multiple operators share a common search system that consolidates search efforts. The system merges search requests from different operators, performs a single search, and distributes results to all participants, eliminating duplicate searches and improving overall productivity
Solution Approach 2:
The system pre-performs searches and stores results in a database before operators need them. When operators search for service providers, they receive pre-computed results or the system performs searches in advance and caches results for future retrieval, reducing waiting time and improving efficiency
2Loss of information
If the system returns all search results including previously employed providers, then completeness is maintained, but the usefulness is reduced due to inclusion of irrelevant providers
Solution Approach 1:
The system extracts and removes previously employed service providers from the search results before presenting them to operators. By separating relevant new providers from irrelevant previously employed ones, the system maintains information completeness while improving result usefulness and ease of operation
Solution Approach 2:
The system uses feedback from historical employment data to automatically filter search results. By analyzing which providers were previously employed and feeding this information back into the search process, the system intelligently excludes irrelevant results while preserving complete information about available providers
Data Source
AI summary
According to an exemplary embodiment of the invention, a method of discovering new service providers includes: displaying a graphical user interface that enables a user to enter current search data to perform a search for service providers of a service, performing a search using the current search data to generate a list of service providers that provide the service, and filtering out the service providers from the list that were previously employed by a given entity.