Service Provider Selection via Check Item Comparison
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Solution Overview
Problem
Current systems for collecting and managing log information from target devices lack a reliable method for users to choose service providers, as users are unsure how to assess the reliability of potential service providers and lack confidence in their selection.
Innovation Solution
An information management system that allows users to select service providers by presenting a set of check items, which are then compared to similar check items from other users, enabling users to edit their selection based on reference items and providing log information to chosen service providers.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If users are provided with multiple check items to evaluate service providers, then the reliability of service provider selection is improved, but the complexity of the selection process increases
Solution Approach 1:
The system pre-collects and stores check items from multiple users before a selection is needed. When a user needs to evaluate service providers, the system retrieves these pre-prepared check items and presents them for comparison, eliminating the need for users to create evaluation criteria from scratch and reducing the perceived complexity of the selection process
Solution Approach 2:
The system acts as an intermediary that collects, processes, and presents check items from multiple users. It automatically compares different check items, identifies similarities and differences, and organizes them in a comprehensible format, thereby reducing the cognitive burden on users while maintaining high selection reliability
2Measurement precision
If the system collects and processes check items from multiple users, then the quality of service provider evaluation is improved, but the information processing load increases
Solution Approach 1:
The system extracts only the essential and common elements from multiple users' check items while discarding redundant or highly specific details. It identifies and retains key evaluation criteria that appear across multiple users, thereby maintaining evaluation quality while reducing the volume of information that needs to be processed and stored
Solution Approach 2:
The system transforms detailed, varied check items into standardized parameters with common categories and weightings. By converting diverse user-specific criteria into uniform evaluation parameters, the system enables efficient comparison and processing while preserving the essential evaluation dimensions that users care about
Data Source
AI summary
An information providing method includes: transmitting, in response to a user's access using a display terminal, first display data, including multiple check items to be used by the user who is choosing a service provider to be allowed to use a target device's log information to check the reliability of that service provider, to a display terminal; receiving selection information representing a set of selected check items including at least one check item selected from the check items included in the first display data using the display terminal; transmitting second display data representing a set of reference check items including, among multiple check items received from other users' terminals, check items which are either similar to, or the same as, check items included in the set of selected check items represented by the selection information, to the display terminal; afterward receiving editing information representing an edited set of check items obtained by editing the set of selected check items, from the display terminal after that; and providing the log information to a computer of the service provider who has been chosen based on the edited set of check items.