Service Provider Selection Tool Consolidating Metrics

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Solution Overview

Problem

The selection of service providers is cumbersome and research-intensive due to the need to coordinate information across multiple platforms, considering factors like time, cost, and quality, which are not efficiently consolidated in traditional systems.

Innovation Solution

A computer-implemented method and system that consolidates research onto a single platform, allowing users to select service providers based on user-set metrics such as location and service type, and establishes communication between clients and optimal service providers through a client-side tool and server-based database.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If traditional multi-platform research is used to select service providers, then comprehensive information can be gathered, but the selection process becomes cumbersome and research-intensive

Engineering Contradiction:

Improvecomprehensive informationVSAvoidselection process

Core Design Contradiction:

Loss of informationVSDevice complexity

Solution Approach 1:

The patent merges multiple research platforms into a single integrated system that consolidates service provider information, availability status, and communication capabilities. The server aggregates data from various sources and presents it through a unified client interface, eliminating the need to coordinate research across multiple separate platforms while maintaining comprehensive information access.

Inventive Principle:

Principle #5Merging (Combining)

Solution Approach 2:

The system provides multi-functional capabilities within a single platform, including information display, provider selection, availability checking, and direct communication. This universal tool replaces multiple specialized platforms, allowing users to complete the entire service provider selection and communication process without leaving the application.

Inventive Principle:

Principle #6Universality (Multi-functionality)

2Reliability

If multiple platforms are coordinated for service provider selection, then various service metrics can be evaluated, but time consumption increases

Engineering Contradiction:

Improveservice metrics evaluationVSAvoidselection time

Core Design Contradiction:

ReliabilityVSLoss of time

Solution Approach 1:

The system performs preliminary actions by pre-collecting and organizing service provider information, availability status, and performance metrics in the database before users need them. When a user initiates a service request, the system has already prepared filtered lists of qualified providers based on predefined criteria, eliminating the need for users to conduct time-consuming research across multiple platforms.

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The server acts as an intermediary that automatically evaluates service providers against multiple metrics and filters results based on user preferences. This mediator performs the time-consuming evaluation work in the background, presenting only relevant, pre-screened options to users, thereby significantly reducing selection time while maintaining comprehensive metrics evaluation.

Inventive Principle:

Principle #24Intermediary (Mediator)

3Reliability

If traditional research methods are used, then service provider availability can be checked, but the process requires coordinating multiple information sources

Engineering Contradiction:

Improveavailability informationVSAvoidinformation coordination

Core Design Contradiction:

ReliabilityVSEase of operation

Solution Approach 1:

The patent combines availability information from multiple service providers into a single unified display. The system aggregates real-time availability status, location data, and service capacity information from various providers and presents it through one interface, eliminating the need to coordinate and cross-check multiple separate information sources.

Inventive Principle:

Principle #5Merging (Combining)

4Reliability

If comprehensive service provider research is conducted, then quality assessment can be performed, but the research intensity increases

Engineering Contradiction:

Improvequality assessmentVSAvoidresearch efficiency

Core Design Contradiction:

ReliabilityVSProductivity

Solution Approach 1:

The server functions as an intelligent intermediary that automatically performs quality assessments by evaluating service providers against multiple criteria including performance metrics, availability, location, and user preferences. This automated intermediary conducts comprehensive quality research in the background and presents only high-quality, pre-validated options to users, maintaining rigorous quality assessment while dramatically improving research efficiency.

Inventive Principle:

Principle #24Intermediary (Mediator)

Data Source

PatentUS11468488B2Virtual, location-based connection tool for service providers and users

Publication Date: 2022.10.11 UBII LLC

AI summary

A tool is provided with which a user in need of a service may use to select a service provider based on user-set metrics. A request for a service to be performed is received, a set of metrics are extracted from the request, a database of service provider profiles is searched in accordance with the metrics, and a service provider profile that matches the metrics is displayed. Upon selection of the service provider profile, a first message is communicated to a service provider corresponding to the service provider profile. Upon acceptance by the service provider, a second message is communicated to a client device.