Service Application Reception System with Cross-Service Data Reuse
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Solution Overview
Problem
When applying for multiple services simultaneously, users are required to repeatedly input the same user and attribute information, which is labor-intensive and time-consuming, as existing systems do not effectively utilize information from other websites for simultaneous service applications.
Innovation Solution
A reception system that displays input forms for user and attribute information for each service, holds input data in association with services, and acquires attribute information for a service based on matching user information from other services, allowing for the reuse of input data across multiple service applications.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If user information and attribute information are input for each service separately, then each service application can be processed independently, but the labor and time to input information increase significantly
Solution Approach 1:
The system creates a universal user information management mechanism that serves multiple service applications simultaneously. By establishing a centralized holding means that stores user information and attribute information in association with multiple services, the system enables one-time input to be reused across multiple services, thereby reducing redundant information input while ensuring reliable processing for each service
Solution Approach 2:
The system creates copies of user information and attribute information from previously input data and applies them to new service applications. The holding means stores master copies of user information that can be copied and associated with multiple services, eliminating the need to re-input the same information for each service while maintaining data integrity
2Ease of operation
If user information is simply acquired from another website, then information input is simplified, but the system cannot effectively assist in information input when applications for multiple services are received at the same time
Solution Approach 1:
The system performs preliminary action by pre-collecting and storing user information and attribute information in the holding means before multiple service applications are processed. This preliminary storage of information in association with services enables the system to quickly retrieve and apply the same information across multiple simultaneous applications, thereby improving both ease of operation and productivity
Solution Approach 2:
The holding means acts as an intermediary between user information input and multiple service applications. It receives, stores, and manages user information and attribute information in association with services, then supplies this information to multiple service processing operations simultaneously, thereby facilitating efficient handling of multiple applications while maintaining ease of operation
Data Source
AI summary
The labor and time to input information are saved when applications for a plurality of services are received at the same time. A reception system (S) receives applications for a plurality of services at the same time. Display control means (102) displays, for each of the services, an input form for inputting each of user information and attribute information. Holding means (105) holds user information and attribute information, which have been input to the input form of each service, in association with the service. When user information of a service to be input has been input to an input form of the service to be input, acquisition means (103) acquires attribute information of the service to be input based on pieces of attribute information that have been input to input forms of other services having user information matching the user information of the service to be input.