Service Request Filtering by Destination and Provider Deadline
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Service providers in on-demand networks are reluctant to go online or stay online when they have limited time due to fears that trips could lead them far away from desired destinations, such as home or work, leading to reduced system usage and increased waiting times for users.
Innovation Solution
A network computer system filters service requests based on a service provider's specified destination and deadline, ensuring they can arrive at the desired destination before a set time, thereby preventing assignments that would take them too far away.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If service providers are assigned trips without destination and deadline constraints, then the system can maximize service utilization and reduce user waiting times, but service providers cannot ensure they will arrive at desired destinations by specific times
Solution Approach 1:
The system performs preliminary actions by pre-calculating travel times and distances from the service provider's current location to the desired destination before assigning trips. This allows the system to proactively ensure that assigned trips will not prevent the provider from reaching their destination by the deadline, rather than reacting after assignments are made.
Solution Approach 2:
The system implements feedback by continuously monitoring the service provider's current location, estimated arrival time at the desired destination, and comparing it against the deadline. This real-time feedback loop allows the system to dynamically adjust trip assignments, removing trips from consideration if they would cause the provider to miss their deadline, thus maintaining both high utilization and reliable deadline meeting.
2Ease of operation
If service providers are given flexibility to specify destination and deadline, then they can maintain better work-life balance and reduce reluctance to go online, but the system must process and filter more request data
Solution Approach 1:
Service providers perform preliminary action by pre-specifying their desired destination and deadline before receiving trip assignments. This allows them to establish their constraints in advance, making the system's filtering process more efficient as it can quickly evaluate trips against these pre-set parameters without requiring complex real-time negotiations or adjustments.
3Stability of the object's composition
If the system filters out service providers who cannot meet deadlines, then providers who are assigned feasible trips can maintain stable schedules, but the overall number of available providers decreases
Solution Approach 1:
The system applies local quality by treating each service provider's deadline constraint as a unique local condition that must be satisfied. Rather than applying a uniform filtering rule that excludes all providers who might potentially miss deadlines, the system individually evaluates each provider's specific situation (current location, desired destination, deadline, traffic conditions) to determine feasibility. This allows providers with realistic, achievable deadlines to remain in the candidate pool while excluding only those assignments that would genuinely cause deadline violations.
Data Source
AI summary
A method and system for filtering service requests by destination and deadline are described. A network computer system receives provider data corresponding to a specified destination and a deadline from a service provider. The network computer system tracks a current location of the service provider through a device equipped with one or more location-based resources and receives request data corresponding to requests for service from users. The network computer system analyzes the request data for each of the requests for service to identify a subset of the requests that are assignable to the service provider based on whether the service provider is able to fulfill the request and travel to the desired destination before the deadline. The network computer system transmits a message to the service provider's device requesting that the service provider fulfill one of the requests for service from the identified subset.