On-Demand Service Request Distribution with Reference Data
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Solution Overview
Problem
On-demand transportation services face challenges in efficiently distributing service requests to providers in real-time, as existing systems lack comprehensive information about traffic conditions, weather, and supply-demand dynamics, making it difficult for providers to make informed decisions.
Innovation Solution
A system and method that processes service requests by determining reference information including traffic and weather data, and supply-demand densities to generate modified service requests, which are then sent to provider terminals, allowing for informed decision-making and efficient allocation of services.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Speed
If service requests are distributed in real-time without comprehensive reference information, then the distribution speed is fast, but the quality of decision-making by providers deteriorates
Solution Approach 1:
The system performs preliminary actions by determining reference information (traffic conditions, weather, supply-demand density) before distributing the service request to providers. This allows providers to make informed decisions without delaying the overall real-time distribution process, as the reference information is prepared in advance alongside the request.
Solution Approach 2:
The server acts as an intermediary that collects and processes reference information from various sources (traffic data, weather services, supply-demand analysis) and packages it together with the service request. This intermediary role ensures providers receive comprehensive information without requiring direct access to multiple data sources, maintaining fast distribution while improving information quality.
2Reliability
If comprehensive reference information including traffic, weather, and supply-demand data is provided, then the quality of service request distribution improves, but the system complexity increases
Solution Approach 1:
The server performs multiple functions: it receives service requests, determines reference information (traffic, weather, supply-demand), generates modified requests, and distributes them to providers. By consolidating these diverse functions in a single multi-functional system, the patent avoids the need for separate specialized systems for each function, thereby managing complexity while delivering comprehensive information.
Solution Approach 2:
The system transforms the service request by adding reference information parameters (traffic conditions, weather data, supply-demand density) to create a modified service request. This parameter enrichment approach systematically improves information quality without requiring fundamentally different system architecture, managing complexity through structured data transformation.
3Loss of time
If service requests are distributed without modified information, then the processing time is short, but the productivity of service allocation deteriorates
Solution Approach 1:
The system automatically determines reference information and generates modified service requests without requiring manual intervention. The server autonomously collects traffic data, weather information, and supply-demand metrics, then packages them with the request for distribution. This self-service approach minimizes additional processing time while significantly improving allocation efficiency through better-informed provider decisions.
Data Source
AI summary
The present disclosure relates to systems and methods for distributing service requests for an on-demand service. The systems may perform the methods to obtain the service request; determine first information related to the service request, wherein the first information comprises at least one of a start location, a destination, or a start time; determine reference information based at least in part on the first information related to the service request; generate a modified service request based on the service request and the reference information; and send the modified service request to the at least one provider terminal.