Image Processing Service Screen for Multi-Abnormality Diagnosis
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Solution Overview
Problem
Conventional image processing apparatus maintenance methods require inefficient screen navigation by service personnel to gather necessary information, and existing state confirmation screens do not provide sufficient information for efficiently addressing multiple abnormalities occurring at different locations.
Innovation Solution
An image processing apparatus that displays information related to abnormalities on a single screen using a schematic diagram, categorizing and prioritizing information by type and location, allowing for efficient identification and resolution of multiple issues simultaneously.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If conventional menu format display is used, then detailed information is provided, but service personnel must navigate between multiple screens which reduces efficiency
Solution Approach 1:
The patent combines multiple menu screens into a single integrated service screen that displays apparatus state information, error history, jam history, and part status all in one view. This merging eliminates the need for service personnel to navigate between multiple screens while maintaining access to comprehensive diagnostic information, thus resolving the contradiction between information completeness and navigation time.
Solution Approach 2:
The patent introduces a spatial dimension by displaying a schematic diagram of the apparatus with abnormality markers positioned at their actual locations. This visual mapping allows service personnel to grasp positional relationships of multiple abnormalities simultaneously without needing to switch between screens, effectively adding a spatial dimension to the information presentation.
2Loss of time
If single state confirmation screen is used, then screen navigation effort is reduced, but positional relationships of multiple abnormalities cannot be grasped
Solution Approach 1:
The patent adds a spatial dimension by incorporating a schematic diagram that visually represents the physical layout of the apparatus. Abnormalities are marked at their actual positions on this diagram, allowing service personnel to immediately understand positional relationships between multiple issues without needing to mentally reconstruct them from text-based menu information.
Solution Approach 2:
The patent uses different colors and visual markers to indicate various types of abnormalities and their severity levels on the schematic diagram. This visual encoding allows service personnel to quickly distinguish between different issues and their locations, enhancing the information density without increasing screen navigation requirements.
3Loss of information
If detailed abnormality information is displayed, then comprehensive diagnosis is enabled, but screen complexity increases
Solution Approach 1:
The patent segments the service screen into distinct functional regions: a schematic diagram area for visual spatial representation, an error history section, a jam history section, and a part status section. This segmentation organizes comprehensive diagnostic information into manageable zones, reducing perceived screen complexity while maintaining information completeness.
Data Source
AI summary
An image processing apparatus has a display unit, manages state information and history information of the image processing apparatus, and performs processing based on the managed state information and history information. The processing includes display of display contents on the display unit in a single screen based on both first display information for displaying, for each category, information related to abnormalities among the state information and history information of the image processing apparatus by dividing the information related to abnormalities into a plurality of different categories, and second display information for displaying data corresponding to the information related to abnormalities at corresponding locations on a schematic diagram of the image processing apparatus.