Service Use Support Device Automates Image Routing

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Solution Overview

Problem

Users face difficulty in easily selecting and transferring images to the appropriate service provider for receiving various services, as existing technologies require manual selection and processing of images for different services, which is inefficient and time-consuming.

Innovation Solution

A service use support device equipped with a hardware processor that acquires target images, evaluates their attributes against service conditions, and automatically selects and transfers them to the relevant service provider, streamlining the process by determining the most suitable service for each image based on predefined criteria.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If manual selection and processing of images for different services is required, then users can control which service receives which image, but the process becomes inefficient and time-consuming

Engineering Contradiction:
Improveease of service receptionVSAvoidtime for image selection and processing
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The image processing device automatically performs service selection and image transfer without user intervention. The device evaluates image attributes, matches them with service conditions, and autonomously determines the destination service, enabling the system to serve itself rather than requiring manual user control for each operation.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

Service conditions are pre-defined and stored in the device before image processing occurs. By establishing the matching criteria in advance, the device can quickly evaluate images against predefined service requirements, eliminating the need for users to manually search and select appropriate services during the image transfer process.

Inventive Principle:
Principle #10Preliminary action

2Productivity

If automatic service selection is implemented, then the process becomes efficient and user-friendly, but the device complexity increases

Engineering Contradiction:
Improveimage processing efficiencyVSAvoidcomplexity of service selection system
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The automatic service selection system is divided into distinct functional modules: an attribute evaluation unit that analyzes image characteristics, a condition storage unit that holds service requirements, and a service determination unit that performs matching. This segmentation allows each component to handle a specific task, making the overall complex system more manageable and maintainable while achieving high processing efficiency.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS10582071B2Service use support device, service use method, and computer program
Publication Date: 2020.03.03 KONICA MINOLTA INC
  • US10582071B2 patent drawing
  • US10582071B2 patent drawing
  • US10582071B2 patent drawing

AI summary

A service use support device used for receiving a plurality of services, includes a hardware processor that: acquires one or more of target images to be processed; selects a preferred service from among the plurality of services for each of the one or more of target images on the basis of a degree at which each attribute satisfies a condition set for each of the plurality of services; and transfers each of the one or more of target images to a provider that provides each preferred service.