Serviceability Information System for Address Verification

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Solution Overview

Problem

Residents face a cumbersome and time-consuming process when switching or acquiring multiple third-party utility services due to the complexity of identifying available services at their location, with existing facilitation services struggling to uniformly process disparate address formats and maintain up-to-date information on service provider offerings and requirements.

Innovation Solution

A computer-implemented method and system that verifies service address information, determines relevant service providers, retrieves service and capability information, and matches product requirements with available capabilities at the address, providing a unified platform for users to select and purchase optimal services.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If a resident contacts each individual service provider to determine service availability, then the resident can identify available services, but the process becomes time-consuming and frustrating

Engineering Contradiction:
Improveservice availability identification accuracyVSAvoidtime to acquire services
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent combines multiple service provider information sources and address verification systems into a single integrated facilitation service platform. This consolidation allows residents to query all service providers through one interface rather than contacting each individually, thereby maintaining accurate service availability identification while dramatically reducing the time required.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The facilitation service acts as an intermediary between residents and multiple service providers. It receives address information, verifies it against standardized formats, queries relevant service providers, and returns consolidated availability information. This intermediary role eliminates the need for residents to directly contact each provider, resolving the contradiction between accurate information gathering and time efficiency.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Ease of operation

If a facilitation service aggregates information from multiple service providers, then one-stop-shopping is enabled, but maintaining up-to-date information on service plans and requirements becomes challenging

Engineering Contradiction:
Improveservice acquisition convenienceVSAvoidinformation accuracy
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The system implements feedback mechanisms where service providers continuously update their service plans, pricing, and requirements information with the facilitation service. The facilitation service maintains current information by receiving regular updates from providers, ensuring that the aggregated data remains accurate and up-to-date while providing convenient one-stop-shopping functionality.

Inventive Principle:
Principle #23Feedback

3Adaptability or versatility

If the facilitation service processes address information in varying formats, then user input flexibility is maintained, but uniform identification of specific addresses becomes difficult

Engineering Contradiction:
Improveaddress input flexibilityVSAvoidaddress identification accuracy
Core Design Contradiction:
Adaptability or versatilityVSMeasurement precision

Solution Approach 1:

The facilitation service performs preliminary address standardization and verification before querying service providers. It converts various address formats into a uniform standardized format, validates the standardized addresses, and then uses them for service availability queries. This preliminary processing maintains user input flexibility while ensuring accurate and uniform address identification throughout the system.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS8433617B2Systems and methods for identifying third party products and services available at a geographic location
Publication Date: 2013.04.30 ALLCONNECT
  • US8433617B2 patent drawing
  • US8433617B2 patent drawing
  • US8433617B2 patent drawing

AI summary

Systems and methods for identifying third party products and services available to geographic location. Generally, the system identifies a subject address or location at which services are desired. Next, the system parses, standardizes, and verifies the subject address as a valid physical location. Then, the system identifies relevant market(s) corresponding to the subject address, and determines product and service offerings in the relevant market(s). Further, the system determines capabilities required to effectuate the determined service offerings at the location, and identifies capabilities available at the geographic location. Subsequently, the system compares the required capabilities of the services to the available capabilities at the location to generate serviceability information corresponding to services actually available at the location. Finally, the system provides the serviceability information to a user for selection of particular products and services, or stores the information for further processing within the system.