Session Information Processing for Ambiguous Sentence Analysis

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Current AI technologies in dialog systems face challenges in accurately analyzing and responding to incomplete or ambiguously worded sentences, as they struggle to determine the context and semantics of sentences without sufficient preceding information.

Innovation Solution

A session information processing method that extracts and analyzes a to-be-analyzed sentence and a preset quantity of preceding sentences, performing word segmentation and feature extraction to categorize the sentence as complete and unambiguous, incomplete, or ambiguous, and uses a mapping model to complete sentences when necessary, enabling semantic analysis and appropriate responses.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If only the current sentence is analyzed without preceding sentences, then the processing speed is fast, but the semantic analysis accuracy deteriorates for incomplete or ambiguous sentences

Engineering Contradiction:
Improvesemantic analysis accuracyVSAvoidprocessing complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent applies preliminary action by extracting and storing a preset quantity of preceding sentences before analyzing the current to-be-analyzed sentence. This allows the system to have context information ready in advance, enabling accurate semantic analysis of incomplete or ambiguous sentences without requiring complex real-time retrieval during the analysis phase.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent segments the sentence analysis process into two distinct paths: one for complete sentences (first category) and another for incomplete or ambiguous sentences (second category). This segmentation allows the system to apply different processing strategies - simple analysis for complete sentences and context-based analysis using preceding sentences for ambiguous ones, thereby improving overall accuracy without uniformly increasing complexity for all sentences.

Inventive Principle:
Principle #1Segmentation

2Reliability

If preceding sentences are extracted and analyzed to determine sentence category, then the semantic understanding improves, but the processing time increases

Engineering Contradiction:
Improvecontext understanding accuracyVSAvoidprocessing time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent applies partial action by extracting only a preset quantity of preceding sentences rather than the entire conversation history. This selective extraction provides sufficient context for accurate semantic understanding while avoiding the time cost of processing excessive historical data, thus balancing reliability improvement with time efficiency.

Inventive Principle:
Principle #16Partial or excessive action

3Measurement precision

If sentence completion is performed using mapping model and auto-encoder, then the semantic analysis accuracy improves for ambiguous sentences, but the computational complexity increases

Engineering Contradiction:
Improvesemantic analysis accuracyVSAvoidmodel complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The mapping model and auto-encoder are pre-trained and prepared in advance as part of the system setup. This preliminary preparation allows the complex computational model to be ready for inference without requiring complex processing during runtime, reducing the perceived computational complexity during actual sentence analysis while maintaining high accuracy through the pre-established mathematical relationships in the model.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS10971141B2Session information processing method and device and storage medium
Publication Date: 2021.04.06 TENCENT TECHNOLOGY (SHENZHEN) CO LTD
  • US10971141B2 patent drawing
  • US10971141B2 patent drawing
  • US10971141B2 patent drawing

AI summary

This application discloses a session information processing method and device, and a storage medium. The method includes: extracting a to-be-analyzed sentence and preceding sentences of the to-be-analyzed sentence from a session; performing word segmentation on the to-be-analyzed sentence and the preceding sentences, to obtain a first feature set including a plurality of first features; extracting a second feature set including one or more second features from a first word set corresponding to the to-be-analyzed sentence and a second word set corresponding to the preceding sentences, one second feature including a phrase or sentence including a first word and a second word, the first word being one or more words in the first word set, and the second word being one or more words in the second word set; and determining, according to the first feature set and the second feature set, a sentence category to which the to-be-analyzed sentence belongs.