Communication Session Information Server Consolidation
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Solution Overview
Problem
Users face difficulties in efficiently and quickly identifying active communication sessions across different communication systems, leading to potential missed participation in ongoing sessions.
Innovation Solution
A method involving a communication session information server that requests and collects information about active sessions from associated document management servers, which store and manage lists of active communication sessions, allowing for quick retrieval and notification to users with optional condition-based filtering.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If users manually check for active communication sessions across multiple systems, then they can find session information, but the process becomes complex and time-consuming
Solution Approach 1:
The patent merges information from multiple communication session servers into a single unified list by introducing a communication session information server that collects session data from multiple underlying servers and presents it through a single interface, thereby reducing the complexity of information retrieval while maintaining complete session information availability
Solution Approach 2:
The communication session information server acts as an intermediary between users and multiple communication session servers, providing a simplified access point that retrieves session information from multiple sources without requiring users to directly interact with each individual server system
2Loss of time
If users manually search for active sessions, then they can identify participation opportunities, but the process is time-consuming and may cause missed participation
Solution Approach 1:
The system performs preliminary action by continuously collecting and maintaining updated lists of active communication sessions from multiple servers in advance, so that when a user queries the information server, the data is already prepared and immediately available without requiring real-time manual searching
Solution Approach 2:
The communication session information server provides self-service by automatically retrieving, collecting, and presenting session information from multiple underlying servers without requiring users to manually query each system, thereby reducing user time investment while maintaining high productivity in session identification
Data Source
AI summary
A method for ascertaining active sessions may include receiving a request to ascertain active sessions by a session information server; transmitting respective challenges for document contents, which indicate whether sessions are currently active, from the session information server to at least one document management server which has a respective associated communication session server, wherein in the case of precisely one document management server the latter has at least two associated session servers; receiving respective challenge responses from the document management server, which indicate active sessions controlled by the session server associated with the respective document management server or which indicate that such sessions currently do not exist, by the session information server; and transmitting a first response, which indicates one or more active sessions controlled by the session servers associated with the document management server or which indicates that such sessions currently do not exist, by the session information server.