Session-Specific Number Routing for Text Voice Dialogue Integration

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Solution Overview

Problem

Existing communication systems are limited in combining text and voice messages within a dialogue, leading to broken dialogue flows and inefficient international message delivery due to non-roaming service numbers and complex operator agreements, making them unsuitable for demanding query dialogues and international use.

Innovation Solution

A method that allows voice messages to be integrated into text-based dialogues by altering the sender address to a session-specific number, enabling flexible and user-friendly routing of voice queries while maintaining dialogue logic, and allowing bulk message delivery across different telecommunications networks, including international roaming.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If voice messages are integrated into text-based dialogues by altering sender address to session-specific number, then dialogue flow continuity and message routing flexibility are improved, but system complexity increases

Engineering Contradiction:
Improvedialogue flow continuityVSAvoidsystem complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The sender address is segmented into different types: permanent operator numbers and temporary session-specific numbers. Session-specific numbers are created for each dialogue session and automatically managed by the system, allowing voice messages to be routed through the same mechanism as text messages without breaking dialogue flow continuity.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent introduces an intermediary mechanism that automatically manages session-specific numbers and routes messages between different networks. This intermediary layer handles the complexity of number translation and routing, allowing voice messages to be integrated into text-based dialogues without requiring manual configuration of complex routing rules.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Productivity

If service numbers are made non-roaming short numbers for bulk delivery, then cost-effective message delivery within operator network is improved, but international message delivery capability deteriorates

Engineering Contradiction:
Improvemessage delivery efficiencyVSAvoidinternational roaming capability
Core Design Contradiction:
ProductivityVSAdaptability or versatility

Solution Approach 1:

The system dynamically switches between different number types based on the destination network. When delivering messages within the same operator network, it uses cost-effective short service numbers. When international delivery is required, it automatically translates to roaming-capable numbers, allowing the system to adapt its behavior based on the delivery context.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The sender address parameter is changed based on the target network. The system modifies the number format and routing parameters dynamically - using operator-specific short numbers for domestic delivery and international roaming numbers for cross-border delivery, thereby optimizing both cost and capability.

Inventive Principle:
Principle #35Parameter changes

3Reliability

If point-to-point connections are established between operators for service number compatibility, then service functionality within each operator network is improved, but network complexity and number of agreements increase

Engineering Contradiction:
Improveservice functionalityVSAvoidnetwork connections
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent creates a universal number translation mechanism that works across multiple operator networks without requiring individual point-to-point agreements for each pair. The system uses a centralized or distributed translation table that maps local service numbers to international roaming numbers, allowing a single mechanism to serve multiple networks simultaneously.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

Instead of establishing direct connections between every pair of operators, the system creates a copy of the routing logic that can be applied universally. The number translation and routing rules are replicated across different network interfaces, allowing the same service to function on multiple networks without requiring unique physical connections for each.

Inventive Principle:
Principle #26Copying

Data Source

PatentUSRE49002E1Method and system for combining text and voice messages in a communications dialogue
Publication Date: 2022.03.29 SMARTCOM LABS OY
  • USRE49002E1 patent drawing
  • USRE49002E1 patent drawing
  • USRE49002E1 patent drawing

AI summary

A method for delivering messages in a telecommunications network where the first text-form message of the session N is delivered to the user of the service such that the sender address (the A number) is converted to correspond to the session number N and the session stage J, in stages 2-n of the session N, a text-form message is received from the user of the message service at the sender address defined in the message in the previous stage, and the session proceeds according to the contents of the message such that the sender address (the A number) is converted to correspond to the session number N and the new session stage J, and the next text-form message of session N is sent to the user of the message service.