Session Recording Retention Policy Determination

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Solution Overview

Problem

Current digital session recording systems lack the ability to determine retention policies for specific sessions based on attributes defined by events occurring during the session, leading to the retention of all sessions for a fixed period without differentiation.

Innovation Solution

A system and method that utilize processing circuitry to obtain session recordings, determine attributes by analyzing the content of each recording, and establish a retention policy for each recording based on its attributes, allowing for varying retention periods and locations.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If all sessions are retained for a fixed period, then compliance and data availability are improved, but storage costs and data management complexity increase

Engineering Contradiction:
ImprovecomplianceVSAvoidstorage costs
Core Design Contradiction:
ReliabilityVSQuantity of substance

Solution Approach 1:

The patent applies local quality by assigning different retention characteristics to different session recordings based on their specific attributes. Instead of a uniform retention policy, each recording receives a tailored retention period and storage location determined by its content attributes (e.g., session type, user role, data sensitivity), optimizing storage resource allocation while maintaining compliance.

Inventive Principle:
Principle #3Local quality

Solution Approach 2:

The system dynamically changes retention parameters (retention period, storage location) based on analyzed attributes of each session recording. The processing circuitry determines specific retention policies by evaluating content attributes and adjusting retention parameters accordingly, transforming from static uniform retention to dynamic attribute-based retention.

Inventive Principle:
Principle #35Parameter changes

2Loss of information

If all sessions are retained for a fixed period, then data availability for analysis is improved, but data management complexity increases

Engineering Contradiction:
Improvedata availabilityVSAvoiddata management complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent segments the session recordings into different categories based on their attributes, with each segment receiving appropriate retention treatment. The processing circuitry analyzes and divides recordings into groups (e.g., high-priority, medium-priority, low-priority) based on content attributes, managing each segment with tailored retention policies to reduce overall management complexity.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system performs preliminary analysis of session recording attributes before determining retention policies. The processing circuitry evaluates content attributes in advance and pre-assigns appropriate retention parameters, avoiding the need for complex manual management decisions later and simplifying ongoing data management.

Inventive Principle:
Principle #10Preliminary action

3Quantity of substance

If attribute-based retention determination is implemented, then storage optimization is improved, but processing complexity increases

Engineering Contradiction:
Improvestorage optimizationVSAvoidprocessing complexity
Core Design Contradiction:
Quantity of substanceVSDevice complexity

Solution Approach 1:

The processing circuitry autonomously determines retention policies by automatically analyzing session recording attributes and applying retention rules without requiring manual intervention. The system self-services the retention determination process, evaluating content attributes and assigning appropriate retention parameters automatically, which optimizes storage while managing processing complexity through automation.

Inventive Principle:
Principle #25Self-service

4Ease of operation

If uniform retention policy is applied to all sessions, then implementation simplicity is improved, but storage efficiency deteriorates

Engineering Contradiction:
Improveimplementation simplicityVSAvoidstorage efficiency
Core Design Contradiction:
Ease of operationVSLoss of energy

Solution Approach 1:

The patent introduces dynamics into the retention policy by making retention parameters adjustable based on session attributes. Instead of a static uniform policy, the system dynamically determines retention periods and storage locations according to the specific characteristics of each recording, improving storage efficiency while maintaining operational simplicity through automated attribute-based decision-making.

Inventive Principle:
Principle #15Dynamics

Data Source

PatentUS12204492B2Retention policy determination system and method
Publication Date: 2025.01.21 GLASSBOX LTD
  • US12204492B2 patent drawing

AI summary

A system comprising a processing circuitry configured to: obtain a plurality of recordings of respective sessions conducted on respective computerized applications; determine, for each recording of the recordings, one or more attributes, wherein at least one attribute of the attributes is determined by analyzing content of the respective recording; and determine, for each given recording of the recordings, based on the at least one attribute determined for the given recording, a respective retention policy, defining at least a retention period for retaining the given recording prior to deleting the given recording; wherein a first retention policy determined for a first recording of the recordings having a first set of one or more first attributes of the attributes is different than a second retention policy determined for a second recording of the recordings having a second set of one or more second attributes of the attributes, other than the first attributes.