Set-Top Box Quality of Service Color Indication
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Solution Overview
Problem
Current network devices, such as set-top box devices, do not effectively indicate quality of service information, making it difficult for technicians and network service providers to quickly identify and address video quality issues across multiple devices.
Innovation Solution
A system and method that uses a set-top box device with a processor and memory to determine video quality parameters, select a color indicator based on these parameters, and display or send a graphical user interface to indicate video quality, allowing for remote monitoring and easy identification of service quality issues.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If basic network status information is displayed on set-top box devices, then device information is provided, but quality of service information cannot be quickly illustrated
Solution Approach 1:
The patent uses color-coded indicators (e.g., green, yellow, red lights) to represent different quality of service levels. This allows technicians to quickly assess video quality status at a glance without complex displays or detailed information, resolving the contradiction by providing rich quality information through simple color changes.
2Productivity
If detailed quality of service information is monitored for multiple devices, then service quality can be tracked, but it becomes difficult to quickly identify issues across large numbers of devices
Solution Approach 1:
The system employs color-coded indicators on each device and in remote management interfaces to instantly convey quality status. Technicians can scan multiple devices and quickly identify problematic ones through color patterns without examining detailed data, thus improving productivity while maintaining information visibility.
Solution Approach 2:
The patent implements remote management systems that create visual copies representations of device status through graphical user interfaces. These interfaces display color-coded indicators representing actual device states, allowing centralized monitoring of multiple devices without physically visiting each one, thereby speeding up issue identification.
3Loss of time
If technicians manually check each device for quality issues, then detailed assessment is possible, but significant time is required to cover large numbers of devices
Solution Approach 1:
The remote management system creates visual copies of device status through graphical interfaces that display color-coded quality indicators for multiple devices simultaneously. This allows technicians to assess the status of numerous devices in minutes rather than hours, dramatically reducing time loss while maintaining ease of operation through intuitive visual displays.
Solution Approach 2:
By using color-coded indicators in remote management interfaces, the system enables technicians to quickly scan and assess quality status across large numbers of devices without manual checking. The color changes provide immediate visual feedback, reducing assessment time while keeping the operation simple and intuitive.
Data Source
AI summary
A method includes sending a polling message from a management system to a set-top box device. The polling message requests service data related to quality of service associated with the set-top box device. The method includes receiving, at the management system, quality parameters from the set-top box device in response to the polling message. The method includes selecting a representative color that corresponds to the quality of service. The method also includes sending a quality indicator from the management system to a display. The quality indicator displays the representative color and an identification of the set-top box device.