Set-Top Box Emergency Alerts for Reliable Home Assistance

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Solution Overview

Problem

Existing medical alert systems relying on Bluetooth or Internet connectivity are unreliable in areas with poor coverage, and locating cell phones indoors is challenging, leading to inconsistent and insecure emergency assistance, especially for individuals spending extended time at home.

Innovation Solution

An emergency alert system using a cable television set-top box and remote control to securely send emergency alerts to a content distribution system, which then forwards messages to appropriate service providers through a network, ensuring reliable and secure communication.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If medical alert systems use Bluetooth or Internet connectivity, then the system can provide emergency assistance, but the system becomes unreliable in areas with poor coverage

Engineering Contradiction:
Improveemergency alert deliveryVSAvoidcoverage area
Core Design Contradiction:
ReliabilityVSAdaptability or versatility

Solution Approach 1:

The set-top box is designed to perform multiple functions: traditional cable service and emergency alert transmission. By utilizing the existing set-top box infrastructure already present in most homes, the system achieves universal coverage without requiring additional dedicated medical alert devices, thereby resolving the contradiction between reliability and coverage area.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The set-top box acts as an intermediary device between the user and the emergency response system. It receives emergency alert signals from the remote control and transmits them through the cable infrastructure to the service provider, enabling reliable communication in areas where Bluetooth or direct Internet connectivity may be poor.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If multiple monitoring devices are placed in the user's home, then emergency assistance can be provided, but the system becomes more expensive and complex

Engineering Contradiction:
Improveemergency alert deliveryVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The invention repurposes the existing set-top box, which is already universally present in cable TV households, to serve dual purposes: traditional cable service and emergency alert transmission. This eliminates the need for separate medical alert devices, monitors, or other equipment, thereby reducing both device complexity and system cost while maintaining reliability.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system utilizes the user's existing cable TV infrastructure to provide emergency alert functionality. The set-top box and remote control, which the user already possesses and operates familiarly, are leveraged for emergency communication, eliminating the need for additional dedicated equipment and simplifying the overall system.

Inventive Principle:
Principle #25Self-service

3Ease of operation

If cell phones are used to call 9-1-1, then emergency assistance can be contacted, but the location of the caller cannot be precisely determined indoors

Engineering Contradiction:
Improveemergency contact abilityVSAvoidlocation identification
Core Design Contradiction:
Ease of operationVSMeasurement precision

Solution Approach 1:

The set-top box serves as an intermediary that captures the user's known service address and transmits it along with the emergency alert to the service provider. This eliminates the need for complex indoor location tracking technologies, as the address is already associated with the cable service account, thereby resolving the contradiction between ease of operation and location identification precision.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS12363392B2Requesting emergency services using a set-top box
Publication Date: 2025.07.15 CHARTER COMM OPERATING LLC
  • US12363392B2 patent drawing
  • US12363392B2 patent drawing
  • US12363392B2 patent drawing

AI summary

Methods, systems, and a remote control for sending emergency alert requests are disclosed. The methods and systems comprise receiving an emergency alert request from a user via a set-top box at a subscriber location. The emergency alert request is received from a remote control. A medical alert message is sent by the set-top box to a processing device, based on the received medical alert request, via a first network. The processing device sends an emergency alert instruction to provide emergency assistance to the subscriber location to an emergency assistance service provider, via a second network, based, at least in part, on the message. A request to provide medical assistance to the subscriber location may be sent to a medical assistance service provider, who may be a third party. Emergency alert requests for the police or fire department may be sent to a 9-1-1 service.