Set Top Box Message Management via Media Pause
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Solution Overview
Problem
Existing communication systems fail to effectively alert users to the urgency of messages and are ineffective when the intended recipient is avoiding or disinterested, leading to unattended messages regardless of their content.
Innovation Solution
A communication system that utilizes user profiles and target codes to determine if a user is the intended recipient of a message, temporarily ceasing media content presentation until the message is reviewed or a task associated with the message is completed, ensuring that urgent messages are addressed promptly.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If call forwarding systems are used to forward messages to communication devices, then users are more likely to be alerted to message receipt, but users are not alerted to the urgency of message content
Solution Approach 1:
The patent segments message information into multiple components: standard message content, urgency level indicators, and task requirements. This segmentation allows the system to separately transmit and process different aspects of message importance, enabling both reliable delivery and urgent notification through distinct channels and presentation methods.
Solution Approach 2:
The patent changes the parameter of message presentation by varying display characteristics (screen savers, lock screen messages, notification persistence) based on urgency parameters. This allows the same message delivery mechanism to convey different levels of urgency through parameter adjustments in how messages are presented to users.
2Adaptability or versatility
If traditional message forwarding is used, then messages can be delivered to alternative devices, but messages remain unattended when recipients are avoiding or disinterested
Solution Approach 1:
The patent applies preliminary action by pre-configuring user profiles with task preferences, contact priorities, and message handling rules before messages arrive. When messages are received, the system immediately matches them against pre-established criteria to determine urgency and appropriate actions, eliminating the need for manual user assessment and increasing message review efficiency.
Solution Approach 2:
The patent implements feedback mechanisms where the system monitors message engagement patterns, user responses, and task completion status. This feedback is used to dynamically adjust message forwarding decisions, urgency assessments, and presentation methods, improving overall message review efficiency through continuous learning and adaptation.
3Reliability
If media content presentation is ceased until message review, then urgent messages receive immediate attention, but user convenience is reduced
Solution Approach 1:
The patent applies partial action by selectively pausing media content only for high-urgency messages while allowing continuation for lower-priority communications. The system uses graduated response levels where the most urgent messages trigger content cessation, while less urgent messages receive softer notifications, balancing reliable urgent message attention with user convenience.
Data Source
AI summary
A system that incorporates teachings of the present disclosure may include, for example, a set top box having a controller to present media content to a user, receive a message, and selectively cease presentation of the media content until after the message is reviewed. Additional embodiments are disclosed.