Settlement App Function Suggestions for Offline User Guidance
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Solution Overview
Problem
Existing settlement apps do not sufficiently suggest available functions to users, leading to reduced convenience.
Innovation Solution
A suggestion system that includes a determination module to assess suggestion conditions and a suggestion module to recommend appropriate function screens based on these conditions, such as offline functionality when the app is disconnected from the network.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If the settlement app automatically selects settlement means without suggesting functions, then the operation is simplified, but the user convenience deteriorates because users cannot fully know the functions of the settlement app
Solution Approach 1:
The system provides feedback to the user by suggesting available functions based on the current situation. The suggestion module notifies the user of usable functions (such as offline settlement functions when network is unavailable) without forcing the user to manually explore all functions, thus maintaining ease of operation while improving function awareness.
2Loss of information
If the app provides comprehensive function suggestions to users, then user convenience is improved, but the device complexity increases due to additional determination and suggestion modules
Solution Approach 1:
The determination module automatically determines which functions are suitable for suggestion based on current app state and user situation, without requiring complex configuration or manual input from the user. The system serves itself by autonomously deciding what to suggest, reducing the perceived complexity for the user while maintaining comprehensive function awareness.
3Measurement precision
If the app suggests functions based on complex determination conditions, then the accuracy of suggestions is improved, but the processing time increases
Solution Approach 1:
The system performs preliminary determination of suggestion conditions by continuously monitoring app state and network availability in the background. When a suggestion condition is met (such as network disconnection), the system quickly notifies the user of applicable functions without requiring complex real-time processing at the moment of suggestion, thus maintaining accuracy while reducing perceived processing time.
Data Source
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AI summary
A determination module (102, 201) of a suggestion system (1) determines whether a suggestion condition relating to a suggestion of a function screen for providing, out of a plurality of functions of a settlement app stored in a user terminal (20), a function to be suggested is satisfied. A suggestion module (103, 202) suggests the function screen in the settlement app when it is determined that the suggestion condition is satisfied.