Settlement Device Switching Between Register-Less and Self-Service Modes
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Solution Overview
Problem
In retail settings, the use of various commodity registration modes leads to excessive facility costs due to the need for separate settlement devices for each mode, especially in 'register-less systems' where customers use mobile terminals for registration and settlement.
Innovation Solution
A settlement device that can switch between register-less and full self-mode operations, allowing customers to register and settle using either their terminal devices or the settlement device itself, with the system accepting selections for either process and performing settlement using acquired information.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If separate settlement devices are prepared for each registration mode, then each mode can be supported specifically, but facility costs become excessive
Solution Approach 1:
The settlement device is designed to perform multiple functions by supporting both the first process (acquiring settlement information from terminal devices used by customers) and the second process (acquiring settlement information through customer operations on the settlement device itself). This multi-functionality allows a single device to handle various registration modes including register-less systems and traditional self-service registers, thereby reducing the need for multiple specialized devices and lowering facility costs
2Quantity of substance
If a single settlement device handles multiple registration modes, then facility costs are reduced, but device complexity increases
Solution Approach 1:
The settlement device incorporates dynamic functionality by allowing switching between different processes based on the selected registration mode. The device can dynamically adapt its operation mode - either acquiring settlement information from terminal devices (first process) or processing customer operations directly (second process). This dynamic capability enables the device to handle multiple registration modes without requiring separate dedicated devices for each mode, thus reducing overall system complexity despite the increased versatility of individual devices
Data Source
AI summary
A settlement device according to an aspect of the present disclosure includes: at least one memory configured to store instructions; and at least one processor configured to execute the instructions to: accept a selection of one of a first process of acquiring settlement information of a commodity registered using a terminal device used by a customer and a second process of acquiring settlement information of a commodity registered by the settlement device having a registration function of registering the commodity through an operation of a customer; and perform the selected first or second process and perform settlement for a price using the acquired settlement information.