Shared Checkout Components for Overlapping Self-Service Transactions

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Solution Overview

Problem

Self-service systems face challenges in offering full functionality at a lower cost and in a smaller package due to the high cost and large size of some peripherals, necessitating the limitation of features and functions for manufacturers to remain competitive.

Innovation Solution

A self-service system and method utilizing shared components, where a computer manages transaction software to coordinate the use of shared and unshared components across multiple checkout stations, ensuring seamless transaction processing and minimizing conflicts between overlapping transactions, with shared components like computers and cash dispensers being prioritized for sharing.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of manufacture

If shared components are used across multiple checkout stations, then system cost is reduced and device size is decreased, but transaction coordination complexity increases

Engineering Contradiction:
Improvesystem costVSAvoidtransaction coordination complexity
Core Design Contradiction:
Ease of manufactureVSDevice complexity

Solution Approach 1:

Multiple checkout stations share common hardware components (cash dispenser, receipt printer, scale) instead of each station having dedicated components. This merging of physical resources reduces overall system cost and device size while maintaining full functionality at each station.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

A central computer system acts as an intermediary to manage and coordinate access to shared components across multiple stations. It handles transaction records, monitors component availability, and resolves conflicts when multiple stations need the same component simultaneously.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Ease of manufacture

If shared components are used across multiple checkout stations, then system cost is reduced, but component availability and transaction speed may deteriorate

Engineering Contradiction:
Improvesystem costVSAvoidtransaction speed
Core Design Contradiction:
Ease of manufactureVSSpeed

Solution Approach 1:

The system preliminarily checks component availability and establishes transaction records before actual component usage. When a transaction needs a shared component, the system proactively manages allocation and interrupts transactions in advance to prevent conflicts, ensuring smooth operations without speed degradation.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system dynamically adjusts transaction handling based on real-time component availability. It can interrupt and resume transactions flexibly, and the computer dynamically coordinates access to shared components, allowing the system to adapt to varying transaction loads and maintain speed despite shared resources.

Inventive Principle:
Principle #15Dynamics

3Volume of moving object

If shared components are used across multiple checkout stations, then device size is decreased, but transaction coordination and error reduction become more difficult

Engineering Contradiction:
Improvedevice sizeVSAvoidtransaction integrity
Core Design Contradiction:
Volume of moving objectVSReliability

Solution Approach 1:

The central computer continuously monitors the status of shared components and transaction progress across all stations. It receives feedback about component usage and transaction states, using this information to coordinate access, prevent errors, and ensure transaction integrity despite the shared resource architecture.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The central computer serves as an intermediary that manages all interactions with shared components. It maintains transaction records, coordinates access requests from multiple stations, and ensures that component usage does not compromise transaction integrity, thereby improving reliability in the shared component environment.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS7720710B2Self-service system and method including shared components
Publication Date: 2010.05.18 NCR VOYIX CORP
  • US7720710B2 patent drawing
  • US7720710B2 patent drawing
  • US7720710B2 patent drawing

AI summary

A self-service system and method which uses shared components. The self-service checkout system includes a checkout platform including a plurality of checkout stations arranged together and associated with a plurality of checkout lanes, and checkout components including unshared components at each of the checkout stations and shared components available for use by customers at any of the checkout stations, and a computer for receiving indications of starts of overlapping transactions at two or more of the plurality of checkout stations, for establishing transaction records for the transactions, for determining that one of the checkout components must be used at a point in one of the transactions, for interrupting the one transaction, for determining that the one checkout component is a shared component, for determining that the one checkout component is in use by another of the transactions, and for resuming the one transaction after the one checkout component is no longer being used by the other transaction.