Shared Mail Link Collaboration for In-Thread Discussion
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Solution Overview
Problem
Conventional mail processing involves forwarding mails to relevant users for discussion, leading to inefficient communication and complex processes due to the need for additional communication tools or face-to-face interactions.
Innovation Solution
A method and apparatus that allow users to share a target link with collaborative users, enabling them to read and edit the mail directly within the mail interface, thereby facilitating discussion and improving efficiency.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a user forwards the mail to relevant users for discussion, then the mail can be discussed with others, but the process becomes complicated and communication efficiency deteriorates due to the need for additional communication tools or face-to-face interactions
Solution Approach 1:
The patent merges the mail reading function with the discussion function by allowing multiple users to access and discuss the mail content directly within the mail interface through shared links, eliminating the need to switch to other communication tools or arrange face-to-face meetings, thus simplifying the communication process while maintaining discussion capability
Solution Approach 2:
The mail system is enhanced with multi-functionality by enabling it to not only send and receive mails but also to support real-time discussion and collaboration on mail content through the shared link mechanism, allowing a single platform to handle both mail processing and team discussion functions
2Adaptability or versatility
If a user forwards the mail to relevant users for discussion, then the mail can be discussed with others, but communication efficiency deteriorates due to the complicated process
Solution Approach 1:
By combining mail reading and discussion functions into a single accessible platform through shared links, the patent eliminates the time and effort required to switch between different communication tools or coordinate face-to-face meetings, thereby maintaining discussion capability while significantly improving mail processing efficiency
Solution Approach 2:
The system performs preliminary action by generating shareable links in advance that enable users to directly access and discuss mail content without requiring manual forwarding or setup of additional communication channels, thus streamlining the discussion process and improving overall productivity
3Ease of operation
If users can edit the mail in the same area where the mail is read, then user experience is improved, but the system complexity increases
Solution Approach 1:
The patent merges the mail reading interface with the editing interface, allowing users to directly edit mail content in the same area where the mail is displayed and read, eliminating the need to switch to separate editing tools or interfaces, thereby improving ease of operation while managing system complexity through integrated design
Data Source
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AI summary
A mail processing method and apparatus, an electronic device and a storage medium. The method comprises: in response to detecting that a preset operation is triggered on the basis of an item of target mail, acquiring at least one cooperative user (S110); and sharing a target link corresponding to the target mail with each cooperative user so that each cooperative user reads the target mail on the basis of the target link and/or edits the target mail on the basis of the target link (S120), wherein the target mail comprises content of the target mail and/or draft content for replying to the target mail. The problems in the prior art of the whole process being relatively complicated and the communication efficiency being relatively low due to a user, when discussing content of an item of mail with others, needing to forward the mail to related personnel and then have a discussion with the help of other communication tools or in a face-to-face manner are solved, and the technical effects of the user being able to have a discussion in draft and communication areas during the process of reading the mail, and improving the discussion efficiency and the user experience are achieved.