Shared Terminal Email Automation via Terminal ID
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Solution Overview
Problem
The transmission of drawing image data from electronic whiteboards to personal computers as email attachments is cumbersome, requiring manual entry of email addresses, which complicates the process and increases user workload.
Innovation Solution
A communication system that includes a shared terminal and management servers to automatically obtain and transmit email addresses, using near-distance communication to identify user terminals and retrieve associated email addresses from a destination management server, simplifying the email transmission process.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If manual entry of email address is required for transmitting drawing image data, then the transmission function is achieved, but the ease of operation deteriorates due to cumbersome manual input process
Solution Approach 1:
The system performs preliminary actions by automatically obtaining the user's email address and terminal identification information before the actual data transmission. The shared terminal retrieves the email address from the destination management server based on terminal ID, and pre-prepares the transmission process by automatically attaching the drawing image data to the email, eliminating the need for manual email address entry and significantly reducing user workload and time consumption.
2Ease of operation
If manual operation is required to enter email address, then the transmission process can be controlled, but the device complexity increases due to additional manual input requirements
Solution Approach 1:
The shared terminal performs self-service by automatically obtaining its own terminal identification information and using it to retrieve the user's email address from the destination management server. The system autonomously completes the email preparation process by automatically attaching the drawing image data, eliminating the need for manual input operations and simplifying the user interface while maintaining transmission control.
3Productivity
If automatic retrieval of email address is implemented, then productivity is improved, but the system requires additional components such as destination management server
Solution Approach 1:
The destination management server acts as an intermediary between the shared terminal and the email transmission system. It stores the correspondence between terminal identification information and user email addresses, enabling the shared terminal to automatically retrieve the correct email address without complex embedded databases or local storage systems. This intermediary approach simplifies the shared terminal's functionality while maintaining high productivity through automated email retrieval and attachment.
Data Source
AI summary
A shared terminal includes: circuitry to cause a display to display an image to a plurality of users, the plurality of users simultaneously sharing use of the shared terminal; and a network interface to communicate with a destination management server through a network, the destination management server being different from the shared terminal and storing, in a memory, for each of the plurality of users, user identification information of the user in association with an email address of the user. The circuitry: obtains, from a first terminal of a first user of the plurality of users, first terminal identification information identifying the first terminal; transmits first user identification information of the user of the first terminal to the destination management server; receives, from the destination management server, a first email address of the first user, the first email address being obtained from the memory of the destination management server using the first user identification information; and transmits an email addressed to the received first email address to allow the first user to obtain data relating to the image displayed to the plurality of users.