Shared Terminal Group Service Information Retrieval

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Solution Overview

Problem

Conventional technologies lack the ability to efficiently share service information associated with multiple user IDs across a shared terminal, leading to reduced convenience for users.

Innovation Solution

An information processing method that acquires multiple user IDs associated with a group ID, retrieves relevant service information, and outputs it to a shared terminal, allowing multiple users to access and share service information seamlessly.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If service information is accessed individually for each user ID, then each user can access their own service information, but multiple users cannot share service information on a shared terminal

Engineering Contradiction:
Improveservice information sharingVSAvoidmulti-user access capability
Core Design Contradiction:
Ease of operationVSAdaptability or versatility

Solution Approach 1:

The service information is segmented by user ID, with each user ID having its own service information set. The system retrieves service information for multiple user IDs separately and then presents them in an organized manner on the shared terminal, allowing users to access their specific service information while sharing the same terminal device.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The shared terminal is designed to handle multiple user IDs and retrieve service information for each user ID. The terminal functions as both an individual user device and a group sharing device, enabling it to access and display service information for multiple users simultaneously through the group management server.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Adaptability or versatility

If a shared terminal is used by multiple users, then device sharing is achieved, but the terminal cannot automatically retrieve and display service information for multiple user IDs

Engineering Contradiction:
Improvemulti-user service accessVSAvoidservice information retrieval
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The system performs preliminary actions by automatically retrieving service information for multiple user IDs associated with the group before the users need to access it. The group management server proactively fetches service information for all user IDs in the group and makes it available on the shared terminal, eliminating the need for manual retrieval by each user.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The shared terminal system performs self-service by automatically managing the retrieval and display of service information for multiple user IDs. When a user logs in through the shared terminal, the system automatically identifies the user ID, retrieves the corresponding service information from the group management server, and displays it without requiring manual intervention from the user.

Inventive Principle:
Principle #25Self-service

3Reliability

If service information is retrieved for each user ID separately, then accurate user-specific information is obtained, but the process becomes complex and inconvenient for group users

Engineering Contradiction:
Improveuser-specific information accuracyVSAvoidinformation retrieval process
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system merges the retrieval processes for multiple user IDs into a single unified operation. The group management server handles the retrieval of service information for all user IDs in the group simultaneously, combining multiple individual retrieval operations into one coordinated process that reduces complexity while maintaining accuracy for each user's specific information.

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentUS12143455B2Information processing method, non-transitory computer readable recording medium storing information processing program, and information processing device
Publication Date: 2024.11.12 PANASONIC INTELLECTUAL PROPERTY CORP OF AMERICA
  • US12143455B2 patent drawing
  • US12143455B2 patent drawing
  • US12143455B2 patent drawing

AI summary

An ID management server acquires a plurality of user IDs respectively identifying a plurality of users associated with a group ID identifying a group to which the users belong, acquires, by using the user IDs, at least one service information piece about at least one available service among a plurality of service information pieces about a plurality of services available for each of the user IDs, and outputs the acquired at least one service information piece in the group to a shared terminal shared by the users associated with the group ID to cause the shared terminal to show the at least one service information piece in the group.