Short Message Tool for Social Media Revenue Attribution

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Solution Overview

Problem

It is challenging for companies to generate a clear matrix of relationships between multiple social media handles, identify relevant or dependent handles, and leverage data for analytics to determine revenue generation and social media platform reputation impact.

Innovation Solution

A system and method for identifying and correlating relationships between multiple short message user names by collating data from all company-related short messages, generating reports that map content, customers, and revenue, and showcasing the impact of short messages on a particular organization, customized based on lines of business, number of short messages, re-tweets, favorites, and individual user information.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If companies monitor multiple social media handles across different platforms, then they can reach diverse audiences and amplify their presence, but it becomes challenging to identify relationships between handles and leverage data for analytics

Engineering Contradiction:
Improvesocial media presenceVSAvoiddata analysis complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system segments the complex social media data analysis by creating separate analytical modules for different aspects: handle relationship mapping, content performance tracking, revenue attribution, and sentiment analysis. Each module processes specific data types independently before integrating results into comprehensive reports.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent introduces an intermediary data processing layer that collects, standardizes, and correlates data from multiple social media platforms before presenting it to users. This intermediary layer translates diverse platform-specific data formats into a unified analysis framework, making the complex data manageable and actionable.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Quantity of substance

If companies track detailed data from multiple handles including re-tweets, favorites, and user interactions, then they can generate comprehensive analytics, but it becomes difficult to determine revenue generation and reputation impact

Engineering Contradiction:
Improvedata volumeVSAvoidrevenue attribution accuracy
Core Design Contradiction:
Quantity of substanceVSMeasurement precision

Solution Approach 1:

The system implements feedback loops that continuously refine revenue attribution models by comparing tracked social media activities against actual sales data and customer feedback. This allows the system to learn from discrepancies and improve the precision of revenue generation measurements over time.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The patent employs dynamic parameter adjustment in the analytics model, where weighting factors for different social media activities (re-tweets, favorites, mentions) are automatically adjusted based on their demonstrated correlation with revenue outcomes. This adapts the measurement precision to actual business impact.

Inventive Principle:
Principle #35Parameter changes

3Ease of operation

If companies generate customized reports based on lines of business, number of short messages, re-tweets, and favorites, then they can gain actionable insights, but it requires processing and organizing large amounts of diverse data

Engineering Contradiction:
Improvereport customizationVSAvoiddata processing efficiency
Core Design Contradiction:
Ease of operationVSProductivity

Solution Approach 1:

The system performs preliminary data organization and aggregation before report generation by pre-segmenting social media data according to lines of business, handles, and interaction types. This preliminary structuring enables rapid customization of reports without reprocessing raw data each time.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent creates a universal report generation framework that handles multiple data types (re-tweets, favorites, mentions, direct messages) and multiple business objectives through a single integrated system. This multi-functional approach improves processing efficiency by avoiding redundant operations.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10356036B2Generating reports from short message type identifiers based on specific attributes
Publication Date: 2019.07.16 DELL PROD LP
  • US10356036B2 patent drawing
  • US10356036B2 patent drawing
  • US10356036B2 patent drawing

AI summary

A system, method, and computer-readable medium are disclosed for providing a short message tool for identifying and correlating relationships between and among multiple short messages. The short message tool collates the short message data from all company related short messages and generates a report and create a map between the contents, customers and the revenue. Such a multiple short message tool defines a workflow to generate a report from multiple short messages. More specifically, in certain embodiments the customized report may be customized based on based on lines of business (LOBs), number of short messages and re-generation of short messages (referred to as re-tweets when the short messages are Twitter type short messages), favorites, and information about individual users.