Simplified User Interface for Contact Identification

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Solution Overview

Problem

Current user interfaces on smartphones make it difficult to identify and establish communication with a specific person, especially when the person's name is forgotten, due to the need to navigate through long lists and multiple screens, which is laborious and time-consuming.

Innovation Solution

A simplified user interface that allows users to request identification of a person based on filtering criteria, such as keywords from emails or messages, using a person identification application that parses the request to search electronic record stores and display a filtered list of potential contacts, reducing the time and steps required to initiate a communication session.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of time

If traditional user interface with long lists of names is used, then complete contact information is available, but time and effort required to identify a person increases

Engineering Contradiction:
Improvetime to identify a personVSAvoidinterface complexity
Core Design Contradiction:
Loss of timeVSDevice complexity

Solution Approach 1:

The patent introduces a camera as an intermediary tool to capture images of the person's identification (driver's license, ID card, etc.). This intermediary device bridges the gap between the physical identification and the digital contact list, allowing the system to extract and match identification information with stored contact data without requiring manual navigation through long contact lists.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent replaces the mechanical interaction of manually scrolling through lists and typing names with an automated optical recognition system. The camera captures images, and the system automatically processes these images through recognition algorithms to identify and retrieve contact information, substituting manual mechanical operations with automated computational processes.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Ease of operation

If manual name entry is required, then precise contact identification is achieved, but user effort and time consumption increase

Engineering Contradiction:
Improveease of contact identificationVSAvoidtime to establish communication
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system performs self-service by automatically extracting identification information from captured images, comparing it with stored contact data, and retrieving the matching contact. This eliminates the need for manual name entry or selection, as the system autonomously completes the identification and contact retrieval process based on the captured identification images.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent implements preliminary action by pre-storing not only contact information but also identification document images and data in the database. This preliminary preparation allows the system to quickly match newly captured identification images against pre-stored data, enabling rapid contact identification without requiring manual input or extensive searching.

Inventive Principle:
Principle #10Preliminary action

3Productivity

If multiple screens and navigation steps are required, then comprehensive contact search capability is maintained, but user effort and time increase

Engineering Contradiction:
Improvespeed of establishing communicationVSAvoidsimplicity of interface
Core Design Contradiction:
ProductivityVSEase of operation

Solution Approach 1:

The patent segments the contact identification process into distinct functional modules: image capture module, image processing module, data matching module, and contact retrieval module. Each module handles a specific aspect of the identification process, allowing the system to process information in discrete, manageable steps while maintaining overall efficiency and reducing the need for complex user navigation.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS11134142B2Simplified user interface for identifying people when making electronic communications
Publication Date: 2021.09.28 AVAYA INC
  • US11134142B2 patent drawing
  • US11134142B2 patent drawing
  • US11134142B2 patent drawing

AI summary

A request to identify a person is received from a user. For example the user may say “Find me the name of a person who sent me an email regarding Project X last week.” The request is to identify the person in order to establish an electronic communication session with the identified person. The request is parsed to identify one or more filtering criteria. One or more electronic record stores are determined based on the one or more filtering criteria. For example, specific devices on a network are identified. The one or more electronic record stores are searched using the one or more filtering criteria to create a filtered list of persons. The filtered list of persons is displayed on a first communication device in a simplified user interface. The simplified user interface dramatically reduces the time and steps necessary to identify the person and establish the communication session.