SIP Recorder Controller Presence Detection

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Solution Overview

Problem

Current VoIP networks face limitations in recording communications and determining user presence, as existing methods often involve passive taps or bridge connections that may not notify participants and lack availability data.

Innovation Solution

Implementing a Session Initiation Protocol (SIP) configured network with a recorder controller that subscribes to events and receives notifications for communications between devices, allowing for active recording and presence detection through SIP addresses and presence logic within the recorder controller.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If passive taps or bridge connections are used for recording in VoIP networks, then recording capability is provided, but user awareness and notification are lost

Engineering Contradiction:
Improverecording capabilityVSAvoiduser awareness
Core Design Contradiction:
ReliabilityVSLoss of information

Solution Approach 1:

The patent introduces a SIP server as an intermediary component that mediates between the recording system and users. The server subscribes to presence information and receives notifications about call events, enabling the recording system to be informed about recordings in progress without directly intercepting calls. This resolves the contradiction by providing recording capability through the intermediary while maintaining user awareness through proper notification channels.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If traditional recording methods are used in VoIP networks, then recording function is achieved, but presence data availability is limited

Engineering Contradiction:
Improverecording functionVSAvoidpresence data
Core Design Contradiction:
ReliabilityVSLoss of information

Solution Approach 1:

The patent implements a feedback mechanism where the recording system subscribes to presence information through the SIP server. The server continuously provides updates about user presence status and call events back to the recording system. This feedback loop ensures that presence data is always available to the recording function, resolving the information availability limitation while maintaining reliable recording operations.

Inventive Principle:
Principle #23Feedback

3Loss of information

If SIP protocols are integrated for recording control, then user awareness and presence data are improved, but system complexity increases

Engineering Contradiction:
Improveuser awareness and presence dataVSAvoidsystem complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The SIP server performs multiple functions: it serves as the presence information source, the notification distributor, and the call event monitor. By making the server multi-functional, the patent avoids adding separate dedicated components for each function, thereby managing system complexity while still providing improved user awareness and presence data through SIP protocol integration.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS8837697B2Call control presence and recording
Publication Date: 2014.09.16 VERINT AMERICAS INC
  • US8837697B2 patent drawing
  • US8837697B2 patent drawing
  • US8837697B2 patent drawing

AI summary

Included are embodiments for detecting presence in a communications system environment. At least one embodiment of a method includes subscribing to events associated with a communication system and receiving a notification for an event, the event being associated with a communication between a first communications device and a second communications device.