SIP Server Registration Verification for IP-FAX Terminals
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Solution Overview
Problem
In large-scale network environments with multiple SIP servers, users face challenges in verifying the correct settings for secondary SIP servers as they cannot be simultaneously registered with both the primary and secondary SIP servers, leading to increased operator workload for data transmission and reception testing.
Innovation Solution
An information processing apparatus with a first and second display control unit that visually represents the connection states between IP-FAX terminals and SIP servers, allowing users to set and verify the connection status of both primary and secondary SIP servers on a display unit, reducing the need for manual testing.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the IP-FAX terminal is registered with the primary SIP server, then IP-FAX communication can be performed through the primary SIP server, but registration with the secondary SIP server cannot be performed simultaneously
Solution Approach 1:
The system performs preliminary registration attempts with both primary and secondary SIP servers before final configuration is complete. The terminal tries to register with the secondary SIP server in advance, and the system displays the result (success or failure) for user verification, allowing settings to be checked before actual use.
Solution Approach 2:
The system provides visual feedback by displaying whether the terminal was successfully registered with each SIP server. The display unit shows registration status for both primary and secondary servers, giving immediate feedback to users about the correctness of their settings without requiring manual testing.
2Measurement precision
If manual data transmission and reception testing is performed to verify SIP server settings, then setting correctness can be confirmed, but operator workload increases significantly
Solution Approach 1:
The system performs self-verification by automatically attempting registration with both SIP servers and displaying the results. Instead of requiring operators to manually test each server, the terminal itself carries out the verification process and presents the outcomes, greatly reducing operator workload while maintaining verification accuracy.
Solution Approach 2:
The verification function is extracted from the manual testing process and integrated into the registration process itself. The system separates the verification step from the configuration step, allowing automatic checking of settings without requiring separate manual testing operations.
3Reliability
If multiple SIP servers are prepared for redundancy, then system reliability improves, but the complexity of verifying settings increases
Solution Approach 1:
The system merges the verification process for multiple SIP servers into a single unified display interface. Both primary and secondary server registration statuses are shown together on the same screen, allowing users to verify all settings in one place rather than checking each server separately, thus reducing verification complexity while maintaining redundancy.
Data Source
AI summary
According to one embodiment, an information processing apparatus includes a first display control unit and a second display control unit. The first display control unit displays a visual representation in a screen for setting a first SIP server and a second SIP server connected to an IP-FAX terminal on a display unit. The second display control unit displays a first connection state between the IP-FAX terminal and the first SIP server and a second connection state between the IP-FAX terminal and the second SIP server on the display unit, based on completion operation of setting of the first SIP server and setting of the second SIP server by a user.