SLAV System for Mobile Network Service Violation Warnings
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Solution Overview
Problem
Hardware devices connected to mobile wireless communication networks often experience service level agreement violations due to incorrect software or unanticipated events, leading to service denial and frustration for manufacturers trying to address the issues.
Innovation Solution
A system is implemented within the mobile wireless communication network to detect and respond to service level agreement violations by issuing warnings and suspending services, allowing account owners to address the issues and prevent misuse, which includes a SLAV system that tracks violations and sends notifications to account owners.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If service is simply denied to misbehaving hardware devices in response to SLA violations, then network abuse is prevented, but manufacturers' attempts to address the causes of misbehavior are frustrated
Solution Approach 1:
The system sends a warning notification to the account owner before suspending service, giving them an opportunity to address the misbehavior. This preliminary action allows manufacturers to fix software bugs or correct configuration errors before service is completely denied, resolving the contradiction between preventing abuse and enabling troubleshooting.
Solution Approach 2:
The system provides feedback to the account owner about SLA violations through warning notifications, enabling them to understand and correct the misbehavior. This feedback mechanism maintains reliability by ultimately suspending persistent violators while improving ease of operation by allowing manufacturers to address issues during the warning period.
2Ease of operation
If warning notifications are sent to account owners before service suspension, then manufacturers can address misbehavior causes, but network abuse prevention is delayed
Solution Approach 1:
The warning notification serves as a preliminary action that gives manufacturers time to fix issues before service is suspended. The system monitors violation counts and only suspends service after a threshold is exceeded, balancing the need to allow troubleshooting with preventing ongoing abuse.
Solution Approach 2:
The system dynamically adjusts the response based on the number of violations. Initial violations result in warnings, while repeated violations lead to suspension. This dynamic approach allows flexibility for manufacturers to correct minor issues while maintaining strict enforcement for persistent abusers.
3Reliability
If service suspension is implemented for SLA violations, then network abuse is prevented, but service continuity is disrupted
Solution Approach 1:
The warning notification acts as a preliminary anti-action that prevents the need for service suspension in many cases. By alerting manufacturers to fix issues early, the system maintains service continuity while still preventing abuse through the threat of future suspension if violations persist.
Solution Approach 2:
Service suspension is not applied statically but dynamically based on violation thresholds. The system allows service to continue during warning phases, only disrupting continuity when repeated violations indicate persistent abuse, thus balancing prevention with continuity.
Data Source
AI summary
A method including receiving a service request from a mobile station for a service to be provided by a mobile wireless communication network, wherein the mobile station is subscribed to the mobile wireless communication network under an account; obtaining, based on an identifier for the mobile station, a constraint describing a limitation on use of the service; determining that the first service request violates the constraint; obtaining, based on the identifier for the mobile station, a first threshold number of violations; determining, in response to the determination that the first service request violates the constraint, that a first total number of service requests violating the constraint issued by the mobile device or issued by mobile devices subscribed to the mobile wireless communication network under the account is equal to or greater than the first threshold number, wherein the first total number of service requests includes the first service request; identifying a notification destination for the account; and automatically transmitting, in response to the determination that the first total number is equal to or greater than the first threshold number, a first notification to the notification destination.