Smart Alert System for Unified Cross-Device Notification Management

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Solution Overview

Problem

Users of portable computing devices from different vendors must individually configure each device to receive notifications from a particular app, leading to limitations in receiving notifications across multiple devices and inconsistent user experiences.

Innovation Solution

A smart alert system that couples triggering event notifications with user-selectable action options, allowing users to authorize actions across multiple apps and devices, with a processor evaluating notifications against predefined rules to execute actions automatically or upon user authorization.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If users configure each device individually to receive notifications from a particular app, then notification delivery reliability is improved, but device complexity and configuration time increase

Engineering Contradiction:
Improvenotification delivery reliabilityVSAvoidconfiguration complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent introduces a notification service as an intermediary layer between apps and devices. This service manages the complex configuration and delivery logic centrally, allowing apps to push notifications without requiring individual device configuration. The intermediary handles device registration, notification routing, and delivery status tracking, thereby maintaining reliability while reducing user configuration complexity.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system enables automatic device registration and notification delivery through self-service mechanisms. When a device joins the network, it automatically registers with the notification service. Apps can push notifications without manual configuration on each device, as the service automatically routes them to the appropriate device based on pre-established connections, reducing both complexity and configuration time.

Inventive Principle:
Principle #25Self-service

2Adaptability or versatility

If users receive notifications on multiple devices from different vendors, then notification coverage is improved, but configuration time and user effort increase

Engineering Contradiction:
Improvenotification coverage across devicesVSAvoidconfiguration time
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The notification service provides universal functionality across multiple device types and vendors. It maintains a unified architecture that supports various platforms (mobile devices, tablets, computers) and manufacturers through standardized protocols. The service handles device diversity internally, presenting a consistent notification delivery mechanism to both apps and users, thereby achieving broad coverage without requiring users to configure each device individually.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Productivity

If apps operate in the background without foreground presence, then application productivity is improved, but notification delivery reliability deteriorates

Engineering Contradiction:
Improveapplication productivityVSAvoidnotification delivery reliability
Core Design Contradiction:
ProductivityVSReliability

Solution Approach 1:

The system performs preliminary actions by establishing persistent connections between apps and the notification service before events occur. The service pre-configures delivery pathways and maintains readiness to push notifications immediately when events trigger them. This preliminary setup ensures that even when apps are not in the foreground, notifications can be reliably delivered through the service's persistent infrastructure, maintaining both productivity and reliability.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS10686904B2System and method for pushing smart alerts
Publication Date: 2020.06.16 TIME WARNER CABLE ENTERPRISES LLC
  • US10686904B2 patent drawing
  • US10686904B2 patent drawing
  • US10686904B2 patent drawing

AI summary

An alert notification is received and evaluated by a processor. An identifier of a subscriber who is registered to receive the first alert notification is identified. The subscriber identifier is used to select assessment rules corresponding to the first alert notification. The assessment rules are applied to the alert notification to determine whether the receipt of the alert notification satisfies a condition for taking one or more actions. If the condition is met, one or more commands are issued to effectuate the one or more actions.