Smart Capture Agent for Automatic Contact List Population
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Solution Overview
Problem
Users often find it cumbersome to populate their contact lists with new entries, leading to incomplete or neglected data due to the time-consuming nature of the data entry process.
Innovation Solution
A system that utilizes a network address reference detection agent to automatically detect network addresses from user interactions, evaluates business rules, and prompts users to add profile elements to their address book, allowing for efficient and smart capture of contact information.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If automatic detection and capture of network addresses is implemented, then contact list completeness is improved, but device complexity increases
Solution Approach 1:
The system divides the address book population task into separate functional agents: a network address reference detection agent that monitors for address references, a capture agent that evaluates business rules and captures addresses, and a parsing agent that extracts information from history data stores. This segmentation allows each component to specialize in one aspect of the process, improving overall effectiveness while managing complexity through modular design.
Solution Approach 2:
The patent introduces intermediary components including a user identity data store that acts as a mediator between the detection agent and the address book, and a network history data store that mediates between past interactions and future capture decisions. These intermediaries buffer and structure data flow, reducing the complexity of direct interactions between multiple system components.
2Loss of time
If manual data entry is required for contact information, then data accuracy is improved, but time consumption increases
Solution Approach 1:
The system performs preliminary actions by automatically detecting network address references from user interactions and pre-populating contact information before the user needs it. The detection agent continuously monitors for address references, and the capture agent prepares contact entries in advance based on business rules, eliminating the need for time-consuming manual entry while maintaining accuracy through user confirmation.
Solution Approach 2:
The system implements feedback mechanisms where the capture agent evaluates business rules based on detected network addresses and user responses. The system learns from user decisions about whether to add contacts, adjusting its capture behavior accordingly. This feedback loop ensures data accuracy is maintained while reducing time consumption through intelligent automation.
3Productivity
If automatic capture of network addresses is enabled, then productivity is improved, but user control is reduced
Solution Approach 1:
The system dynamically adjusts its capture behavior based on evaluated business rules and real-time user responses. Rather than operating in a fixed automatic mode, the capture agent adapts its actions by evaluating whether to add contacts based on user preferences and contextual factors. This dynamic approach maintains high productivity while preserving user control through flexible, context-aware decision-making.
Solution Approach 2:
The system provides self-service capabilities by automatically monitoring network interactions, detecting address references, and preparing contact entries without requiring continuous user intervention. The detection and capture agents operate autonomously within the constraints of business rules, allowing the system to serve itself in population tasks while still respecting user choices when prompted.
Data Source
AI summary
A system for updating a network accessible address book for a user is disclosed. The system includes a network address reference detection agent that detects a network address reference resulting from user interaction with a network addressable device. Network address references include e-mail addresses, SMS addresses, and telephone numbers. After the network address reference detection agent detects an event, a user identity data store is accessed. The user identity data store provides a reverse-lookup of one or more profile elements based upon the network address reference detected by the network address reference detection agent. The system also includes a capture agent for evaluating a business rule based at least on the network address reference. If the business rule is satisfied, the capture agent provides a prompt as to whether the one or more profile elements should be added at least in part to the network accessible address book for the user.