Smart Device Auto Repair Using Fault-Specific Server Diagnosis

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Solution Overview

Problem

Conventional smart device automatic repair methods are ineffective as they rely on fixed repair approaches that cannot accurately address specific faults, leading to low repair effectiveness.

Innovation Solution

A method and system that allow for targeted fault repair by selecting the most appropriate repair approach based on the fault type with the highest probability, using a server to analyze parameter values and transmit tailored repair information to the smart device, enabling more professional and effective automatic repairs.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If a fixed automatic repair approach is used (restart or initialize settings), then the device can perform automatic repair operations, but the repair effectiveness is low because the fixed approach cannot accurately address specific fault types

Engineering Contradiction:
Improverepair effectivenessVSAvoidadaptability to different fault types
Core Design Contradiction:
ReliabilityVSAdaptability or versatility

Solution Approach 1:

The patent implements dynamic adaptability by enabling the smart device to automatically adjust its repair approach based on detected fault types. The device transitions from fixed static repair methods to dynamic adaptive methods that select appropriate repair strategies (restart, initialize settings, or transmit fault repair information to server) according to the specific fault condition detected, thereby improving repair effectiveness while maintaining operational simplicity

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The patent changes the parameter of repair approach selection from fixed to variable based on fault type detection. By introducing fault type as a determining parameter, the system selects different repair methods (restart, initialize settings, or server communication) according to the detected fault characteristics, enabling adaptive repair that improves effectiveness without significantly increasing device complexity

Inventive Principle:
Principle #35Parameter changes

2Reliability

If the smart device transmits fault detection requests and receives repair information from a server, then targeted repair solutions can be provided, but the system complexity increases due to server-device communication requirements

Engineering Contradiction:
Improveaccuracy of repair solutionVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent introduces a server as an intermediary between multiple smart devices and the central repair information repository. The server receives fault detection requests from devices, determines appropriate repair information based on fault types, and transmits targeted solutions back to devices. This intermediary approach enables accurate targeted repair solutions while keeping individual device complexity low, as the computational and decision-making burden is shifted to the server

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent implements self-service capability at the device level through automatic fault detection and repair execution. The smart device automatically detects faults, determines fault types, selects appropriate repair approaches, and executes repair operations without requiring user intervention. This self-service mechanism improves repair accuracy while maintaining simple device operation from the user perspective

Inventive Principle:
Principle #25Self-service

Data Source

PatentEP3173929B1Method, apparatus and system for automatically repairing device, computer program and recording medium
Publication Date: 2021.02.17 XIAOMI INC
  • EP3173929B1 patent drawingFigure 1~2a
  • EP3173929B1 patent drawingFigure 2b~3
  • EP3173929B1 patent drawingFigure 4~5

AI summary

The present invention relates to a method, an apparatus and a system for automatically repairing a smart device, a computer program and a recording medium, which pertain to the field of computer technology. The method comprises: receiving a fault detection request transmitted by the smart device, the fault detection request carrying at least one current value of at least one preset parameter item of the smart device; obtaining from correspondences between preset value characteristics and respective fault repair information, first fault repair information corresponding to a first value characteristic in the correspondences, if it is determined according to the correspondences that the at least one current value of the at least one preset parameter item complies with the first value characteristic in the correspondences; transmitting the first fault repair information to the smart device, so that the smart device can be automatically repaired according to the first fault repair information. With the present invention, effectiveness for automatically repair of the smart device may be improved.